JEMOI BYFIELD
Port Salerno,Florida
Summary
Telecommunications wire technician with hands-on experience installing, configuring, and maintaining copper and fiber optic systems. Known for careful troubleshooting, accurate utility locating, and clear customer communication, with strong attention to safety, code compliance, and timely service restoration.
Overview
6
6
years of professional experience
Work History
Telecommunications Wire Technician
AT&T
Stuart, Florida
04.2024 - Current
- Install, configure, and activate customer and network communication systems, including copper and fiber optic cabling, in accordance with work orders and company standards.
- Perform maintenance and repair of telecommunication lines, terminations, and customer-premises equipment to keep networks reliable.
- Diagnose and resolve connectivity, wiring, and signal quality problems using test equipment and systematic troubleshooting, restoring service promptly to minimize disruption.
- Ensure all work complies with applicable codes, regulations, and safety requirements to protect network integrity and reliability.
- Provided technical support by recommending solutions for wiring and connectivity issues, educating customers on proper equipment use and care to enhance customer satisfaction.
- Maintained accurate work documentation, communicated effectively with customers and dispatch, and utilized product knowledge to resolve issues on first visit, improving service efficiency.
Utility Locator
UtiliQuest
Port St. Lucie, Florida
12.2023 - 03.2024
- Operated electronic detection equipment to locate and mark underground utility facilities, including communication lines, within prescribed accuracy limits.
- Coordinated with excavators, utility representatives, and company personnel using communication equipment to ensure accurate location of underground facilities.
- Adhered to damage-prevention procedures and safety practices, preventing service interruptions and protecting buried infrastructure.
- Recorded locate requests and markings accurately and promptly to support operational efficiency.
Freight Handler
Walmart Distribution
Fort Pierce, Florida
09.2020 - 08.2021
- Loaded and unloaded trucks to ensure timely delivery of goods in a fast-paced distribution environment.
- Rigged trucks, secured cargo, and blocked and braced freight to prevent shifting and product damage during transport.
- Attached labels to products for accurate shipment and tracking, enhancing organization and efficiency.
- Followed safety procedures and collaborated with team to consistently meet shipping schedules.
Education
Bachelor of Fine Arts -
University of Florida
Gainesville, FL01-2015
Associate of Arts - Architecture
Santa Fe College
Gainesville, FL01-2012
Skills
- Cable installation
- Telecom troubleshooting
- Signal testing
- Wire splicing
- Fiber splicing
- Utility detection
- Telecom network monitoring
- Network safety and reliability practices
- Network performance analysis
- Database management
- Analytical problem solving
- Project management
- Technical sales support
- Telecom service promotion
- Customer support
- Customer communication
- Safety compliance
- Problem solving
Timeline
Telecommunications Wire Technician
AT&T
04.2024 - Current
Utility Locator
UtiliQuest
12.2023 - 03.2024
Freight Handler
Walmart Distribution
09.2020 - 08.2021
Bachelor of Fine Arts -
University of Florida
Associate of Arts - Architecture
Santa Fe College