Jems Dorviene
orlando,florida
Summary
Motivated Computer Science student with a strong foundation in programming, algorithms, and software development. Proficient in languages such as Python, Java, and C++, with hands-on experience in designing and implementing software solutions through academic projects. Skilled in problem-solving, teamwork, and adapting to new technologies. Eager to apply technical knowledge and gain practical experience in software development, data analysis, or related fields.
Overview
6
6
years of professional experience
Work History
Driver Trainer
Amazon.Inc
09.2023 - Current
- Identified driver training needs to make recommendations to manager.
- Developed tailored training programs for individual drivers, addressing specific areas of improvement.
- Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
- Facilitated effective communication between drivers, dispatchers, and management, promoting a cohesive team environment.
Ambassador
Amazon.Inc
01.2019 - 09.2021
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
Education
Bachelor of Science - Computational Science
Southern New Hampshire University
Hooksett, NH06-2025
Skills
- Defensive driving
- Driver assessment
- Managing customer needs
- Emergency procedures
- Java, python, C, Javascript
- NoSQL databases, Git
Timeline
Driver Trainer
Amazon.Inc
09.2023 - Current
Ambassador
Amazon.Inc
01.2019 - 09.2021
Bachelor of Science - Computational Science
Southern New Hampshire University
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