Jen Christen
Union,KY
Summary
Experienced medical professional with a strong customer service background. Dedicated to utilizing current skills to positively impact patient care and team collaboration. Committed to continuous improvement and eager to expand knowledge in a growth-focused environment. Excited about joining a team that values excellence, collaboration, and personal development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Rehab Nurse Technician
Encompass Health Rehabilitation Hospital
04.2025 - Current
- Supported needs of Number+ residents under long-term care.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Registered Medical Assistant (RMA)
NKY arthritis
07.2021 - 05.2025
- Scribe
- Obtaining vitals
- Abstraction of patient information from different EMRs
- Handled pre-authorizations in biologic treatments.
- Refills and lab schedule
- Customer service
- Knowledgeable in assisting with patient care gaps with biologic medications
- Recorded patient history
- BLS and CPR certified
Medical Assistant
Urology Group
06.2019 - 06.2021
- Customer assistance and customer service
- Medical scribe
- Triage calls
- Refill medication
- Trained in sterile fields
- Foley catheter placement and catheter changes
- Provided patient care
- Performed in-office procedures
- Performed blood draws
- Obtained patient vitals
- Triaged patients
- Responsible for scheduling patients for appointments
- Responsible for back office duties
- Ordered labs
- Performed numerous administrative duties
- Contacted patients for appointment reminders
- Recorded patient history
- Cleaned patient rooms
- Measured accurate vital signs
Education
Associate's degree - Nursing
Gateway Community and Technical College
06.2024
Associates Degree of Applied Science - Medical Assistant
Brown Mackie College
06.2008
Skills
- Quality Assurance
- Phlebotomy
- EMR
- Clerical Experience
- Transcription
- Medical Scheduling
- Epic
- Triage
- EMR systems
- Venipuncture
- Anatomy Knowledge
- Laboratory Experience
- Medical Terminology
- Vital Signs
- Medical Office Experience
- Physiology Knowledge
- Injections
- Computer Skills
- Patient Care
- Customer service
Certification
- Registered Medical Assistant (RMA)
- BLS Certification
- AED Certification
Timeline
Rehab Nurse Technician
Encompass Health Rehabilitation Hospital
04.2025 - Current
Registered Medical Assistant (RMA)
NKY arthritis
07.2021 - 05.2025
Medical Assistant
Urology Group
06.2019 - 06.2021
Associate's degree - Nursing
Gateway Community and Technical College
Associates Degree of Applied Science - Medical Assistant
Brown Mackie College
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