Jen DeOcampo
Staten Island,NY
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
21
21
years of professional experience
Work History
Owner
Live and Let Go Organizers
11.2020 - Current
- Owner and founder of an Organizing company providing services to residential clients established in 2020.
- Offering In-house and Virtual organizing/Tidying sessions. I am a Konmari Tidying Consultant and NAPO member.
- Other services that I provide include home design and home decorating.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Designer/Sales Specialist
The Container Store
09.2023 - 02.2025
- Collaborates and works with customers to design customized plans in a clear and professional manner.
- Drives all the services available with each customer interactions focusing on their needs. In- Home Designing, In-Home Organizing, Installation, Financing and Loyalty.
- Focusing on closing sales efficiently in order to build repeat customer business and referral business.
- Consistently maintains clear communication with Managers and Support Center partners to seamlessly complete projects from Inquiry to installation to reach sales goals.
- Engage in sales floor activity and performs other tasks and duties in partnership with Managers.
- Remains current with The Container Store training, selling, product knowledge, promotions and processes when interacting with customers and store employees.
- Actively participates in the daily maintenance of the custom space area and visual presentation of the store.
- Proficiently uses the company's tools and email
Designer
The Tailored Closet & Premier Garage
03.2023 - 06.2023
- Design organizational solutions in the home.
- Custom design and cabinetry for closets, mudrooms, pantries, home office, garages, murphy beds.
- Work in D'Vinci 3D software to produce custom designs for the customer.
- Obtained approval of concepts by submitting rough drafts to management or to client.
- Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
- Collaborated with senior management to develop, review and finalize design concepts.
Executive Assistant
The Garden Continuum
09.2022 - 03.2023
- Managing the CEO’s calendar and appointment scheduling.
- Collaborating with the corporate management team to streamline employee and client project work.
- Formatting of internal and external communication - memos, emails, presentations, reports.
- Maintenance of executive office suites and organizational systems.
- Confidential assistance in the CEO’s personal and business financials.
- Leading and participating in a weekly information flow meeting with the CEO.
- Worked with senior management to initiate new projects and assist in various processes.
Sales Associate
Vineyard Vines
08.2022 - 03.2023
- Greeting customers, responding to questions on merchandise and daily sales.
- Providing exceptional customer service with customer interaction and supporting the brand’s promise ("Every Day Should Feel This Good").
- Operating cash registers, managing financial transactions, and balancing drawers.
- Achieving established goals and directives. Possess excellent selling skills with the ability to successfully manage multiple projects at once.
Sales Associate and Keyholder
Elite Ideas Trading Inc.
10.2021 - 05.2022
- Engaging with and assisting customers with products for wellness, self-care and home decor.
- This store sells products such as crystals, incense, sage, bamboo plants and jewelry.
- Assisted in product displays and restocking of displays.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Design and Sales Associate
Boston Interiors
06.2019 - 03.2020
- Assisted customers with custom furnishings and accessories for the home and office in a retail design space.
- Created space and design plans for home interiors.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Administrative Assistant
STEM High and Academy
09.2018 - 06.2019
- Assistant to the Principal performing various office work including preparing student information files, processing of paperwork for teachers. Substitute teacher for grades K-6 including gym, music and science classes.
Yoga Instructor
Self Employed
01.2005 - 08.2018
- Instruction in yoga for adults and children for all levels. Proper breathing techniques and alignment of physical poses. Modifications and modeling of all poses used in the yoga postures. Sun salutations and Vinyasa flow are the basic teachings. Calming and meditation techniques are taught. Classes taught at Attleboro YMCA. Malik Chiropractic, Attleboro. Elite Boxing, North Attleboro. And, Step Ahead Dance Studio, Rehoboth. Taught private classes for group or individuals.
Receptionist
Core Technologies, Inc
03.2018 - 08.2018
- Reception work greeting customers and answering the phones for the Executive officers and the company staff. Assisted the VP with letters of correspondence, assisted human resources and processed accounts receivable daily.
Substitute Teacher
Town of North Attleborough
09.2015 - 02.2018
- Teaching the lesson plan to students in a class grades K-12. Aiding students in understanding a subject matter, and programmed lessons that are assigned. Present subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.
Education
BA - Finance
City University of New York
New York, NYHigh School Diploma - undefined
Tottenville H.S
Skills
- Creative design solutions
- Strong organizational abilities
- Custom closet design
- Organizational strategy expertise
- Proficient in customer service
- Organizational time strategies
- Meticulous attention to detail
- Client-focused selling
- Social media engagement
- Experienced in CAD software applications
Timeline
Designer/Sales Specialist
The Container Store
09.2023 - 02.2025
Designer
The Tailored Closet & Premier Garage
03.2023 - 06.2023
Executive Assistant
The Garden Continuum
09.2022 - 03.2023
Sales Associate
Vineyard Vines
08.2022 - 03.2023
Sales Associate and Keyholder
Elite Ideas Trading Inc.
10.2021 - 05.2022
Owner
Live and Let Go Organizers
11.2020 - Current
Design and Sales Associate
Boston Interiors
06.2019 - 03.2020
Administrative Assistant
STEM High and Academy
09.2018 - 06.2019
Receptionist
Core Technologies, Inc
03.2018 - 08.2018
Substitute Teacher
Town of North Attleborough
09.2015 - 02.2018
Yoga Instructor
Self Employed
01.2005 - 08.2018
High School Diploma - undefined
Tottenville H.S
BA - Finance
City University of New York
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