Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Work Availability
Timeline
CustomerServiceRepresentative

Jen-Kai Lin

Carrollton,TX

Summary

Multilingual individual with a strong background in reporting on performance metrics and implementing valuable system tools. A smart Supply Chain Analyst dedicated to documenting workflows and completing root cause assessments on capacity planning. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level analyst position.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Operations Area Manager

Amazon.Inc
03.2023 - Current
  • Monitored and analyzed data in standard process flow, solely taking ownership to execute and formulate strategic planning to ensure daily capacity and production been delivered with low DPMO, resulting in 8% increase Throughput per hour and reducing 30,000 dollars for entire month.
  • Demonstrated solid leadership by proactively driving initiatives, collaborated with cross-functional teams effectively and provided informative output data to propose appropriate suggestion while ad-hoc happened, leading 100% leadership index that 9% above entire site.
  • Utilized Amazon QuickSight, FoxDen, and PowerBI and implemented Excel pivot table, visualized dashboard to identify performance issues and potential improvement area, reduce operational risk while organizing data, enhancing 22% of certain path rate in 3 months.
  • Developed supply chain efforts focused on continuous improvement of inventory management and shape organizational culture to minimize supply chain waste for higher efficiency and help site evolve and grow, resulting in 90% decrease of late SLAM and mitigating customer promise time risk.

Supply Chain & Logistics Analyst Intern

TrueChoicePack
05.2022 - 07.2022
  • Achieved NPI launches and provided critical success metrics to facilitate effective decision-making, involving sourcing and production planning strategies, resulting in MoM 6.7% profit increase and 4.8 star rate.
  • Analyzed data from different platforms, utilized multilingual languages to leverage supplier relationships and negotiated targeted price with global suppliers and logistics partners
  • Collaborated with cross-functional teams to arrange better discounts rate and prices, expanding supplier market and resulting in 10% increase of profit margin per unit.

Inventory Analyst

Nitori Aki-Home Furniture
10.2020 - 08.2021
  • Ensured appropriate cycle stock and safety stock were available to support all operations via best practices for planning and purchasing, balancing inventory needs against purchasing costs to meet short-term budget goal
  • Lead to 2% quality improvement in six months by maintaining goods in correct storage condition and suitable carrier partners, focusing on slow-moving material and unqualified material, and disposing of timely and actively
  • Identified and cleaned unnecessary data, did market search among calculator buyers, and simulated parameters to evaluate best fit forecast model
  • Built simple exponential smoothing model, level and trend exponential smoothing Model, and exponential smoothing model with damped trend to increase forecasting accuracy, resulting in 3% close to actual demand

Education

Master of Science - Supply Chain Management

The University of Texas At Dallas
Richardson, TX
12.2022

Micro Master Degree Program - Supply Chain Management

Massachusetts Institute of Technology

Skills

  • Lean Six Sigma Green Belt, APICS CSCP
  • Business Data & Statistics Analysis - SQL, R, Matlab, Amazon FoxDen
  • Microsoft Excel - Spreadsheet, Pivot Table, MILP, VBA
  • Data Visualization - Tableau, Power BI, Amazon Quick Sight
  • Supply Chain Operations
  • Manufacturing Process Control & Improvement
  • Supply Chain Planning & forecasting
  • People Management
  • ERP Integration- SAP
  • Multi-tasking, Time Management, Cross-Functional
  • Deliver Results, Ownership, Earn Trust, Learn and Be Curious, Customer Obsession

Certification

  • TL9000 Training - Issued by UT Dallas, November 2022
  • Managed Big Data with SQL - Issued by Duke University | Coursera
  • Supply Chain Analytics - Issued by MIT MicroMasters Programs
  • Supply Chain Design - Issued by MIT MicroMasters Programs
  • Supply Chain Dynamics -Issued by MIT MicroMasters Programs
  • Supply Chain Technology and System - Issued by MIT MicroMasters Programs

Languages

English
Chinese (Mandarin)
Taiwanese
Korean

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Operations Area Manager

Amazon.Inc
03.2023 - Current

Supply Chain & Logistics Analyst Intern

TrueChoicePack
05.2022 - 07.2022

Inventory Analyst

Nitori Aki-Home Furniture
10.2020 - 08.2021

Master of Science - Supply Chain Management

The University of Texas At Dallas

Micro Master Degree Program - Supply Chain Management

Massachusetts Institute of Technology
Jen-Kai Lin