Jen-Nei Foote
Grays Harbor County Treasurer
Aberdeen,WA
33
years of professional experience
Dependable Collections Specialist successful at meeting high productivity, quality, and performance standards.
Professional with effective leadership and strong background in collections management. Skilled in team collaboration, conflict resolution, and strategic planning to drive results. Known for adaptability and reliability, ensuring compliance and maximizing recovery rates. Strong communication, analytical, and problem-solving abilities.
Work History
Records/Collections Deputy
7 Years 7 Months- Maintain the list of parcels subject to foreclosure for unpaid property taxes and other County balances; document all foreclosure actions, contacts, and correspondence.
- Prepare legal filings, required notices, and tax judgment deeds with the Prosecuting Attorney; conduct investigations and gather evidence to support legal proceedings.
- Track bankruptcy actions, file claims, monitor debtor plan payments and outstanding tax liabilities, and coordinate court actions with the Prosecuting Attorney.
- Guide delinquent taxpayers on installment repayment plans to prevent foreclosure; maintain and monitor repayment contracts for program compliance.
- Maintain records of taxes, interest, penalties, and costs on parcels returned to the County; process and audit General Receipts in the Washington State BARS accounting system.
- Analyze legal documents for Real Estate Excise Tax collection under current statutes; coordinate with local and out-of-area title and escrow companies on real estate transactions.
- Prepare mobile home movement permits after verifying all applicable taxes are paid.
- Resolve taxpayer inquiries on balances, penalties, and payment options; train new staff on cashiering, customer service, and office systems.
Excise Deputy
4 Years 3 Months- Processed property tax payments, balanced daily receipts, reconciled cash drawers and deposits, and resolved discrepancies per County financial procedures.
- Maintained and verified Treasurer records for assessments, collections, and disbursements; updated payment records and corrected posting errors.
- Prepared tax bills, statements, and correspondence for timely distribution of taxpayer notices.
- Answered public inquiries on payment status, delinquent taxes, penalties, redemption, parcel information, and refunds; coordinated front counter service and workload.
Office Manager
2 Years 1 Month- Managed invoicing, accounts payable and receivable, purchase orders, and payroll in QuickBooks; reconciled credit accounts; collected payments and referred past-due accounts for collection.
- Coordinated scheduling, dispatching, work orders, and the monthly on-call schedule; managed the company vehicle fleet.
- Administered health insurance, pre-employment screening, recruiting, and onboarding; streamlined filing systems and safeguarded confidential personnel records.
Administrative Assistant
4 Months- Provided reception, correspondence, records database, and basic bookkeeping support.
Title Production/Policy Department
18 Years- Examined recorded documents, including contracts, deeds, mortgages, liens, judgments, easements, plats, maps, and legal descriptions; summarized those affecting title.
- Prepared and issued title commitments and title insurance policies; maintained title records.
- Reconciled escrow trust accounts monthly; collected and disbursed funds and recorded transactions (Accounting/Final Policy Department).
- Provided office and bookkeeping support across departments; proficient in MAS 90 and Microsoft Office.
Education
No Degree - General Studies
High School Diploma
Skills
Analytical decision-making
Strategic communication
Report writing
Meetings and presentations
Project coordination
Team-oriented approach
Stakeholder engagement
Legal document preparation
Effective time management
Timeline
Records/Collections Deputy
Grays Harbor County Treasurer
03.2019 - CurrentRead More
Excise Deputy
Grays Harbor County Treasurer
11.2014 - 02.2019Read More
Office Manager
ServiceMaster 1st Choice
09.2012 - 10.2014Read More
Administrative Assistant
Barene DenAdel, P.S.
01.2012 - 05.2012Read More
Title Production/Policy Department
Coast Title & Escrow, Inc.
01.1994 - 01.2012Read More
Grays Harbor Community College
No Degree from General Studies
Read More
Hoquiam High School
High School Diploma
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