JENN PRESBITERO
Plainfield,IL
Summary
Strategic-thinking individual experienced in turning low performing organizations into high revenue producers. Passionate about harnessing strengths that cultivate dynamic and high-performing teams which consistently exceed company goals. Committed to pursuing the "big picture" while also paying meticulous attention to finer details, ensuring nothing is overlooked in achieving overall success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director of Program Design and Implementation
Orangetheory Fitness
02.2021 - 12.2024
- Re-designed and launched live interactive, online experience, which improved platform participation 10 times, reaching across all 50 states and Canada.
- Budget analysis and adjustments of online experience, allowed for 10% increase in revenue of platform budget
- Developed high-performing, remote, team of 25 by providing mentorship, guidance, innovation, and opportunities for professional growth.
- Assisted in creation and development of Innovation department.
- Established culture of continuous innovation through creation of over 50 projects using "Go/No Go" strategy for implementation and 75% success rate.
- Cultivated innovative work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Facilitated cross-functional collaboration for over 25 innovative projects enhancing business growth and contributing to EBIDTA.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Evaluated current market trends and competitor strategies, guiding development of innovative solutions to stay ahead in the industry.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Secured key partnerships that contributed to company''s overall growth strategy and market reach.
Franchise Business Manager
Orangetheory Fitness
04.2019 - 01.2021
- Continually drove increase of studio revenue and regional profitability across 400 locations through sales and operational strategy improvement, adapting techniques to meet changing market conditions.
- Oversaw business operations for over 75 franchisees, maintaining accurate records and ensuring compliance with industry regulations.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Communicated positively with network franchisees and over 20 area representative partners, providing exceptional customer service which fostered 95% approval rating.
- Streamlined internal business processes by implementing new project management tools and techniques.
- Evaluated current market trends and competitor strategies, guiding development of innovative solutions to stay ahead in the industry.
- Provided quarterly business growth strategy workshops across 16 regions.
- Created reports and documents to improve correspondence management, schedule coordination and recordkeeping.
Regional Director Of Sales & Operations
Orangetheory Fitness
09.2012 - 03.2019
- Built region of 50+ studios through collaboration with key partnerships to drive revenue growth over 85% since 2013.
- Engaged on local level to verify success region-wide through on-site presence, knowledge, analytics, training and IT management.
- Directed growth of neighboring markets during their inception, including Kentucky, Michigan, Ohio and Wisconsin.
- Verified data integrity and accuracy throughout region as Compliance Officer.
- Teamed up with Orangetheory Corporate IT Department on implementation of technological advances.
- Partnered with Orangetheory Corporate Operations Department on development and execution of business policies and processes.
- Progressed training program for all sales teams alongside Orangetheory Corporate National Sales Director.
- Highly impacted regional growth and development through collaboration with Board of Directors for Area Representative team.
Office Manager
Country Insurance and Financial Services
01.2005 - 01.2012
- Assisted multiple Insurance Agents in several key aspects of their client base.
- Including, but not limited to: On-board of new clientele, manage clientele database, organize client documentation.
- Successfully transitioned new software piece developed by corporate, then provided productive feedback implementing consistent improvements to aid growth of software, company-wide.
- Designed and implemented complete training program for new Office Managers/Assistants for future growth.
Education
Psychology, Information Technology
Illinois State University
ILPsychology
Western Illinois University
Macomb, ILSkills
- Relationship building
- Strategic planning
- Team management
- New Business Development
- Existing Business Sustainability
- Expertise in streamlining processes/systems
- Growth of revenue from $650,000 to $56 million
- Quality Control/Compliance of over 50 studios
- Oversight of Information Technology for new product implementation
- Management Information Systems - Expertise in software platforms including but not limited to: Mindbody, Momence, WIX, Domo, Franconnect, Club OS, 8x8, Saba, Listen 360, Zoho
- Verbal and written communication
- Creative and innovative
Accomplishments
- Increased revenue and profitability of online platform by 10%.
- Improved participation of digital experience from 1,000 to 10,000 in one year.
- Successfully launched over 25 programs/products which directly contributed to overall EBITDA.
- Studios and regions in my territory received top business awards from 2019 through 2023.
- Awarded Outstanding Achievement for highest Regional Revenue, Large Market in 2017 by Orangetheory Corporate.
- Awarded Illinois Area Representative team for Largest Regional Growth in 2015 by Orangetheory Corporate.
- Orangetheory Corporate awarded AR of the year 2017 to the Illinois team based on highest ranked KPIs.
- Effectively created Regional Marketing Co-Op, with assigned Board of Directors. This Co-Op has increased brand awareness to drive lead generation throughout the region by over 35% since inception.
- Assisted in creation of and managed two region-wide fundraising campaigns to raise over $60,000 in under 10 months for local charities.
- Successfully trained and developed over 50 studios into profitability toward an average annual growth over 3% year over year since 2013.
- Personally given the "2015 Wonder Woman" award for work in and fostering growth across all areas of the business.
Certification
Nationally Certified Regional Sales and Operations Educator for Orangetheory Fitness
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Work-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time offTeam Building / Company Retreats401k matchStock Options / Equity / Profit Sharing4-day work weekCareer advancementPersonal development programsPaid sick leaveQuote
"Nothing is impossible. The word itself says, "I'm Possible"
Audrey Hepburn
Timeline
Director of Program Design and Implementation
Orangetheory Fitness
02.2021 - 12.2024
Franchise Business Manager
Orangetheory Fitness
04.2019 - 01.2021
Regional Director Of Sales & Operations
Orangetheory Fitness
09.2012 - 03.2019
Office Manager
Country Insurance and Financial Services
01.2005 - 01.2012
Psychology, Information Technology
Illinois State University
Psychology
Western Illinois University