Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jen Schripsema

Coral

Summary

Results-oriented Program Manager enthusiastic about taking on new challenges. Successful at developing innovative strategies to capitalize on dynamic market conditions. Strategic planner and clear communicator with an adaptable approach.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Third Party Risk Management Program Manager

CONNEXUS CREDIT UNION
Wausau
01.2024 - Current
  • Responsibe for the creation and maturing the third party risk management program.
  • Developing controls, new processes, and policy to support the safety and soundness of the organization.
  • Enhancing the organization Business Continuity Program.
  • Managing and maturing the eGRC platform.
  • Developed comprehensive business continuity plans for operational resilience.
  • Conducted risk assessments to identify potential business disruptions.
  • Reviewed and updated continuity plans regularly to ensure compliance.
  • Coordinated simulations and drills to test preparedness and response capabilities.
  • Facilitated tabletop exercises with key stakeholders to test the effectiveness of established plans.
  • Evaluated third-party service providers' capabilities and resources needed for successful recovery from disasters.

Senior Merger and Acquisition Project Manager

CONNEXUS CREDIT UNION
Wausau
02.2023 - 01.2024
  • Coordinated and drove implementation of eGRC Platform Modules.
  • Motivated teams to meet hard deadlines.
  • Provided project management leadership for response teams including members of senior leadership and VPs.

Merger Consultant - Project Manager

Connexus Credit Union
Wausau
11.2021 - 02.2023
  • Timely and successfully facilitated and executed the merger of a $450 million dollar credit union.
  • Managed 20 plus project teams and consistently communicated status and issues to leadership.
  • Led 21 Merger Project Teams consisting of over 100 team members across the business.
  • Created process and procedures for repeatable performance during a merger.

Project Manager

Community West Credit Union
Kentwood
05.2016 - 11.2021
  • Identifying, developing, and enacting change for the betterment of the organization.
  • Data analysis to assist with data driven decision making.
  • Manage new product and services creation and roll out.
  • Successfully completed 3 credit union mergers.

Senior Accountant

COMMUNITY WEST CREDIT UNION
Kentwood
05.2014 - 05.2016
  • Responsible for end of month reconciliations and closing monthly books.
  • Create board and government reports, contract review and negotiation, and analyzing data to help drive decisions.

Online Banking Call Center Specialist

MERCANTILE BANK
01.2014 - 05.2014
  • Online banking customer service.
  • Assisting customers with online banking, remote deposit, and bill pay inquiries.
  • Assisting customers through an online banking conversion.

Operations Manager

FIRST UNITED CREDIT UNION
02.2012 - 01.2014
  • Accounting responsibilities, government and board reporting, and high end customer service and problem solving.
  • Contract review and monitoring.
  • Credit and debit card portfolio management.
  • Onboarding new mortgage loans.

Bookkeeping Specialist

CU*ANSWERS
Grand Rapids
02.2009 - 01.2012
  • Performing money movement daily work and providing end of month processing reports to credit unions.
  • Assisting with merger activity.
  • Reconciling corporate accounts.

Education

BUSINESS ADMINISTRATION -

NORTHWOOD UNIVERSITY

BUSINESS ADMINISTRATION -

MONTCALM COMMUNITY COLLEGE

Skills

  • Financial services
  • Project management
  • Analysis skills
  • Contract management
  • Risk Management
  • Process Development and Improvement
  • Supervising experience
  • Business Continuity Planning
  • Program Management
  • Data analysis skills
  • Advanced Microsoft Office Skills
  • Deadline Oriented
  • Highly Organized
  • Great Time Management Skills

Certification

  • Certified Business Continuity Professional, 9/24/2025
  • Certified Third Partt Risk Management Professional, 10/31/2024
  • Master Certificate in Business Analytics, 01/01/20, Present
  • Executive Presence & Influence: Persuasive Leadership Development, Wharton University of Pennsylvania, 11/01/18, Present

Timeline

Third Party Risk Management Program Manager

CONNEXUS CREDIT UNION
01.2024 - Current

Senior Merger and Acquisition Project Manager

CONNEXUS CREDIT UNION
02.2023 - 01.2024

Merger Consultant - Project Manager

Connexus Credit Union
11.2021 - 02.2023

Project Manager

Community West Credit Union
05.2016 - 11.2021

Senior Accountant

COMMUNITY WEST CREDIT UNION
05.2014 - 05.2016

Online Banking Call Center Specialist

MERCANTILE BANK
01.2014 - 05.2014

Operations Manager

FIRST UNITED CREDIT UNION
02.2012 - 01.2014

Bookkeeping Specialist

CU*ANSWERS
02.2009 - 01.2012

BUSINESS ADMINISTRATION -

NORTHWOOD UNIVERSITY

BUSINESS ADMINISTRATION -

MONTCALM COMMUNITY COLLEGE
Jen Schripsema