Summary
Overview
Work History
Education
Timeline
Generic

JACQUELINE HIRSCHKOP

Summary

Enterprise Risk Management Leader with over 20 years of experience in operational, financial, and vendor risk program design and automation. Proven track record in financial regulatory risk management, including expertise with FINRA and SOX compliance. Successfully developed and enhanced enterprise-wide risk programs for organizations such as CACI and Freddie Mac, achieving full remediation of control failures. Strong ability to build collaborative relationships and lead teams to implement effective risk strategies across multiple regulatory frameworks.

Overview

17
17
years of professional experience

Work History

Program Manager, Third-Party/Vendor Risk Management

Navy Federal Credit Union
05.2023 - 03.2025
  • Designed, developed, and deployed Third-Party Risk Management oversight program for Vendor Risk framework.
  • Collaborated with business partners during launch of vendor risk program monitoring activities.
  • Assessed, monitored, and reported on program risks while developing effective controls.
  • Created comprehensive “Issues/Concerns Management” system for Vendor Risk Management.
  • Developed Ivalua system, rolling out vendor management plans and contract assessments.
  • Authored Risk Appetite Statement for Vendor Risk Management, proposing key risk indicators linked to ERM domains.
  • Enhanced TPRM program to manage critical vendor events, including cyber incidents.
  • Identified program gaps and streamlined processes to improve operational efficiency.

Director, Enterprise and Operational Risk

Navy Federal Credit Union
01.2021 - 05.2023
  • Developed and deployed Enterprise Risk Management program framework across Navy Federal.
  • Directed strategy development and management of enterprise-wide programs.
  • Collaborated with business partners to initiate new enterprise risk management activities.
  • Promoted risk culture through collaboration with first and third lines of defense.
  • Created metrics for Board reporting, enhancing transparency.
  • Supported efficient resolution of regulatory findings and issues.
  • Designed challenge mechanisms to strengthen risk assessment processes.

Federal Advisory Risk Management and Internal Audit SME

KPMG Federal Practice /Consulting
01.2020 - 01.2021
  • Served as functional SME for large eGRC implementation, enhancing risk management strategies.
  • Collaborated with stakeholders to gather and refine requirements for improved design of controls.
  • Facilitated process improvements to eliminate redundancy and reduce manual tasks.
  • Led full cycle A-123 Federal audit for FY 2020 for U.S. Navy FDIC.

Subject Matter Expert - FDIC Cyber/Vendor Risk Program Redesign and Implementation

Consultant - Vendor Risk Management - CISO SME
01.2019 - 01.2020
  • Functional SME for redesign of CISO vendor risk management process utilizing NIST framework

Architect, Enterprise Risk Framework /Manager, Governance, Risk & Compliance

VOLKSWAGEN CREDIT / VCI
01.2016 - 08.2018
  • Led design and implementation of Enterprise Risk Management framework and risk assessment methodologies.
  • Developed risk and fraud controls to mitigate exposure and reduce operational risk.
  • Achieved estimated $5,000,000 in cost savings through new Third-Party Risk Program implementation.
  • Reengineered continuity of operations function to align technology disaster recovery plans.

Director, Risk Management, Investment and Capital Markets

FREDDIE MAC
01.2014 - 01.2016
  • Oversaw and managed operational, SOX, market, treasury, BCP and vendor risk (largest relationship managed was BlackRock a multi-billion-dollar trading platform). Analyzed and prioritized business requirements according to emerging risks and business needs.
  • Developed extensive knowledge of GSE/real estate-based products, business lines and regulatory standards. Created extensive reporting of KRIs and mined data from trading platforms. Launched new business technology function, Smart-Room auctions, Issues remediation, and reported metrics to senior executives quarterly. Resolved FHFA findings. In 2015 - remediated all findings, issues and MRAs to closure for the Investment and Capital Markets division - something no one had accomplished in any division of Freddie Mac.

Director, Federal Practice

KPMG
01.2013 - 01.2014
  • Managed multiple client service delivery teams charged with providing fiscal management advisory services to Federal organizations. Advised on financial reporting, internal controls, and business systems

Director, Enterprise Risk Management

CACI INTERNATIONAL
03.2011 - 10.2013
  • Designed and implemented a full enterprise risk framework, including processes, risk identification, controls, fraud detection and mitigation functions, and resolutions to ensure and maintain compliance with domestic and international guidelines across both parent and subsidiaries.
  • Assited with negotiation of vendor contracts valued at $200,000+, managed compliance issues, oversaw procurement compliance, implemented export controls, and collaborated with all stakeholders to ensure engagement.
  • Developed policies and procedures to ensure compliance with corporate standards.
  • Negotiated agreements with external partners such as contractors or consultants.

Manager, Internal Audit

CACI INTERNATIONAL
01.2008 - 01.2011
  • Evaluated and allocated risk-based audits while reviewing all staff work to address and resolve findings with Business Areas

Education

Master of Business Administration - Finance & Investments

George Washington University

Timeline

Program Manager, Third-Party/Vendor Risk Management

Navy Federal Credit Union
05.2023 - 03.2025

Director, Enterprise and Operational Risk

Navy Federal Credit Union
01.2021 - 05.2023

Federal Advisory Risk Management and Internal Audit SME

KPMG Federal Practice /Consulting
01.2020 - 01.2021

Subject Matter Expert - FDIC Cyber/Vendor Risk Program Redesign and Implementation

Consultant - Vendor Risk Management - CISO SME
01.2019 - 01.2020

Architect, Enterprise Risk Framework /Manager, Governance, Risk & Compliance

VOLKSWAGEN CREDIT / VCI
01.2016 - 08.2018

Director, Risk Management, Investment and Capital Markets

FREDDIE MAC
01.2014 - 01.2016

Director, Federal Practice

KPMG
01.2013 - 01.2014

Director, Enterprise Risk Management

CACI INTERNATIONAL
03.2011 - 10.2013

Manager, Internal Audit

CACI INTERNATIONAL
01.2008 - 01.2011

Master of Business Administration - Finance & Investments

George Washington University
JACQUELINE HIRSCHKOP