JENNIFER GIDDENS
Provo,UT
Summary
Customer-focused professional with experience in personalized care and service delivery. Improved client satisfaction through relationship management and process improvements. Supported business growth through effective strategy execution in sales environments.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Private Caregiver, Remote Consultant
Jen the Medicine Woman
Calistoga, California
03.2020 - Current
- Monitored health conditions and promptly addressed concerns to ensure client safety.
- Assisted clients with daily living needs to promote self-sufficiency.
- Supported clients' independence by offering consistent support and encouragement.
- Tailored personalized care to individual needs, enhancing client satisfaction.
- Implemented strategies to engage clients in activities promoting cognitive function.
- Created individualized care plans based on clients' needs and preferences.
- Maintained detailed records of services provided which included documenting any changes in condition or behavior observed during shifts.
- Focused on Bowen therapy, lymphatic draining, kinesiology taping, oxidative, and ozone therapies.
- Conducted client consultations to identify needs and develop customized solutions.
Intern
Anyana-Kai University and Native American Church
Toledo, OH
03.2013 - 06.2019
- Gained understanding of career-specific procedures and systems to enhance professional skills.
- Developed strong organizational and time management skills by completing multiple tasks simultaneously.
- Demonstrated ability to take initiative and work independently on assigned projects.
- Explored Native American approaches to natural healing modalities for comprehensive understanding of wellness.
- Specialized in lymphatic drainage and energy healing techniques, emphasizing the use of herbs and supplements.
- Ensured client comfort during clinic visits to promote a positive healing environment.
- Guided clients in selecting optimal healing packages to meet their health needs.
Small Business Owner
JLG Cleaning LLC
Toledo, Ohio
11.2008 - 06.2019
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Hired, trained, and supervised staff to enhance productivity and drive customer satisfaction.
- Built loyal customer base through personalized attention, prompt concern resolution, and consistently exceeding expectations.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Fostered a positive work environment that motivated employees toward achieving their potential while contributing significantly towards overall company success.
- Utilized sales skills to sell cleaning packages and upsell current cleaning packages.
Sales Associate
Furniture Row
Holland, Ohio
03.2006 - 11.2008
- Processed sales transactions accurately and efficiently at point of sale.
- Assisted customers in selecting furniture to meet their needs.
- Maintained product knowledge on furniture and home decor trends.
- Collaborated with team members to achieve store sales goals and targets.
- Coordinated merchandise displays to enhance store aesthetics and visibility.
Education
Ordained Minister - Naturopathic And Holistic Studies
Anyana Kai Independent Native American Church
Toledo04-2017
Certificate of Technical Studies - Psychology of Sales
Hondros Sales Training
Holland04-2006
Certificate of Completion - Personal Branding
Sandler Sales College
Perrysburg06-2005
Some College (No Degree) - Marketing And Sales
Owens Community College
Perrysburg, OHHigh School Diploma -
Penta Career Center
Perrysburg, OH05-2003
Skills
- Case management
- Health monitoring
- Documentation management
- Client engagement strategies
- Compassionate care
- Behavioral redirection
- Time management
- Detail-oriented communication
- Interpersonal communication
- Customer support
- Emotional support
- Reliable and trustworthy
Occupation
Sales Account Manager
Certification
Consoer Member of the Order, Spiritual Ceremony, Ordained Minister
LANGUAGES
English
HOBBIES AND INTERESTS
Yoga~ Traveling~ Scuba Diving~ Creating Art From the Heart~Needle Felting~ Hiking~ Swimming~ Cooking~ Dancing~ Interior Decorating
VOLUNTEER EXPERIENCE
Make-A-Wish Foundation, Volunteered for Make-A-Wish Foundation, Volunteered as an Equine Therapy Coordinator, Created and maintained positive relationships with volunteers to ensure their satisfaction with the organization's mission and objectives., Oversaw and tracked new volunteer onboarding process., Applied best practices for recruiting, onboarding and retention of volunteers., Collaborated with businesses, schools and social organizations to establish network of volunteers and community resources., Built and maintained strong volunteer program by recruiting, training and retaining volunteers.
Timeline
Private Caregiver, Remote Consultant
Jen the Medicine Woman
03.2020 - Current
Intern
Anyana-Kai University and Native American Church
03.2013 - 06.2019
Small Business Owner
JLG Cleaning LLC
11.2008 - 06.2019
Sales Associate
Furniture Row
03.2006 - 11.2008
Ordained Minister - Naturopathic And Holistic Studies
Anyana Kai Independent Native American Church
Certificate of Technical Studies - Psychology of Sales
Hondros Sales Training
Certificate of Completion - Personal Branding
Sandler Sales College
Some College (No Degree) - Marketing And Sales
Owens Community College
High School Diploma -
Penta Career Center