Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Jena Cope

Jena Cope

Stow,OH

Summary

Friendly and reliable, offering unmatched customer service and workplace focus. I'm someone who is willing to learn new things and put in my utmost effort to accomplish tasks. Nothing makes me more fulfilled than being good at the job that I do. I'm organized and dependable, and make it a priority to communicate regularly with my coworkers throughout tasks. I went to Auburn culinary school during highschool, although only completing a year of this course, I gained strong multitasking, problem-solving and communication skills. I was blessed to be able to run a small restaurant within Auburn, which challenged me to stay organized, adaptable and resourceful. I carry these qualities into every work opportunity im offered with.

Overview

3
3
years of professional experience

Work History

Cashier

Krieger's Health Market
08.2023 - 02.2024
  • Answered questions about store policies and addressed customer concerns
  • Restocked and organized merchandise
  • Greeted customers entering store and responded to customer needs
  • Operated cash register for cash, check, and credit card transactions
  • Built relationships with customers

Vet Assistant

Vet IQ
03.2023 - 07.2023
  • Processed new patients and updated client records with key information using standard registration systems
  • Answered owner animal health questions and advised on best care practices
  • Cleaned and disinfected exam areas and equipment to prevent diseases and control odors
  • Restrained animals for examination and treatment
  • Prepared and administered medicine according to instructions
  • Assisted senior staff with blood analyses and physical assessments

Animal Care Specialist

Pet Paradise
07.2021 - 02.2023
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards
  • Administered medications to animals in treatment and documented changes in condition
  • Constant and daily cleaning to ensure sanitary needs and optimal environments for animals
  • Provided enrichment activities to improve physical and psychological well-being of animals
  • Trained rescued wild animals to help with adjustments into captivity
  • Educated visitors and staff on proper animal care and handling
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs

Cashier

KP Thai
08.2021 - 02.2022
  • Understood restaurant menu, limited-time offers and promotions to answer customer questions
  • Followed food safety and sanitation guidelines at all times
  • Cross-trained in other areas of restaurant to provide additional support during busy periods
  • Used POS system to enter orders, process payments and issue receipts
  • Preformed opening and closing shift tasks

Education

High School Diploma -

Kirtland High School
Kirtland, OH
05.2021

Skills

    ID verification

Cash handling

Cash register operation

Client communication

Appointment scheduling

Animal training

Animal care

Supply management

Customer service and clear communication between coworkers

Timeline

Cashier

Krieger's Health Market
08.2023 - 02.2024

Vet Assistant

Vet IQ
03.2023 - 07.2023

Cashier

KP Thai
08.2021 - 02.2022

Animal Care Specialist

Pet Paradise
07.2021 - 02.2023

High School Diploma -

Kirtland High School
Jena Cope