Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jena Jilote

Dallas,TX

Summary

Reliable and upbeat stylist successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience

Work History

Stylist Sales Associate

Ann Taylor
10.2023 - Current
  • Built long-lasting customer relationships through attentive service and consistent followups.
  • Increased client satisfaction by providing personalized styling advice and product recommendations.
  • Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
  • Collaborated with team members to create visually appealing merchandise displays, resulting in increased store traffic and sales.

Associate

Jcrew
09.2022 - 10.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Host

Nordstrom
04.2022 - 07.2022
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Head Hostess

Nordstrom
03.2021 - 01.2022
  • Enhanced customer satisfaction by efficiently managing reservations and accommodating special requests.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Collaborated with management to develop strategies for improving overall guest experience and increasing repeat business.

Education

High School Diploma -

North Texas Christian
Garland

Associate of Science -

Eastfield College
Mesquite, TX

Skills

  • Upselling strategies
  • Social Media Promotion
  • Store maintenance
  • Client Relationship Building

Languages

English

Timeline

Stylist Sales Associate

Ann Taylor
10.2023 - Current

Associate

Jcrew
09.2022 - 10.2023

Host

Nordstrom
04.2022 - 07.2022

Head Hostess

Nordstrom
03.2021 - 01.2022

High School Diploma -

North Texas Christian

Associate of Science -

Eastfield College

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Jena Jilote