Jena Milan
Denver,CO
Summary
Product leader skilled at increasing organizational value by uncovering market needs and creating differentiated solutions. Demonstrated success establishing a strong culture and leading high-performing teams through encouraging ideas from diverse perspectives and developing innovative and solutions through collaboration. Experienced with developing solutions in large matrixed organizations and start-up environments through scaling for growth.
Overview
31
31
years of professional experience
Work History
VP Product Management
Global Healthcare Exchange
04.2018 - Current
- Orchestrated the development and execution of the healthcare data-as-a-service and automation product strategy, driving an increase in annual reoccurring revenue from $13 million to $35 million
- Lead high-performing product management team in conceiving, designing, and launching innovative next generation resulting in substantial increase in market share and revenue with a 140% increase of sales pipeline of $20 million
- Fostered tight collaboration among engineering, marketing, sales, customer implementation, and support teams. Ensured alignment to the strategic vision facilitating the successful development, launch, and on-going support of high-impact products.
- Conducted in-depth market research, identifying market trends ad competitive landscape. Translated insights into actionable strategies that positioned the product line as the market leader, resulting in revenue growth and a 3X increase in contract value
- Established an nurtured strong relationships with key healthcare stakeholders, gaining valuable feedback to enhance product features and overall customer satisfaction. Implemented customer-focused initiatives that positively impacted retention and upsell opportunities.
Chief Solution Officer
Clearsense
03.2016 - 11.2017
- Lead product management and delivery of a healthcare big data platform and advanced analytics solutions from concept as an early stage startup through through $7 million in annual revenue
- Collaborate with customers, partners, and internal stakeholders to define analytics use cases, data requirements, and transformation strategy
- Drive product roadmap and execution maintaining alignment with technology, and customer operations, to ensure successful product launches and customer go-lives within narrow resource constraints of a startup organization
- Conduct build/buy evaluations for technical and functional solution components including data governance and visualization
VP Product Management
American HealthTech
01.2014 - 01.2015
- Drive product strategy, deliver product roadmap, and align operational delivery for electronic medical record and revenue cycle management solutions for the long-term care market
- Support the Private Equity strategy to increase operating margins by re-architecting the product roadmap to align with the highest priority customer needs while still working within the organization's capacity to deliver
- Analyze client requirements, market conditions, competitive strategy, to develop long-term strategic roadmap for financial, clinical, and integration solution lines
- Mapped long-term strategy to close product gaps and establish solution differentiation to maintain client base and improve new business sales
VP, Product Management
iSirona a NantHealth company
01.2007 - 01.2014
- Versatile member of executive management team of an early stage healthcare technology startup responsible for transforming a innovative medical device data solution concept into multi-year product roadmap resulting in $30 million in annual revenue and 200 hospitals as loyal customers
- Directed product strategy for solution awarded ‘First in Klas’ in 2011, 2012 and 2013
- Developed cross-functional business processes to support aggressive growth within a regulated market
Strategic Customer Management
Acxiom, MShow, Computer Associates
01.2000 - 01.2004
- Lead strategic customer management resulting in consistent attainment of multi-million dollar annual quota
Senior Sales Representative
McKesson
01.1993 - 01.1999
- Delivered $3 million in new bookings and awarded Presidential Sales Achievement Club each year.
Education
Bachelor of Arts - Psychology
University of Minnesota
Skills
- Innovative Product Development
- Strategic Growth and Revenue Expansion
- Healthcare Technology
- Data and Analytics
- Team Leadership
- Cross-functional Collaboration
- Market Analysis and Competitive Positioning
Passion And Expertise
- Establishing roadmaps/articulating product vision
- Listening/problem solving/co-creating solutions
- Organizational planning/financial modeling/budgets
- VOC/market analysis/business case development
- Executing product discovery/planning/product delivery
- Coaching/mentoring/team member development
Affiliations
- Hiking
- Travel
- Snowboarding
References
References available upon request.
Timeline
VP Product Management
Global Healthcare Exchange
04.2018 - Current
Chief Solution Officer
Clearsense
03.2016 - 11.2017
VP Product Management
American HealthTech
01.2014 - 01.2015
VP, Product Management
iSirona a NantHealth company
01.2007 - 01.2014
Strategic Customer Management
Acxiom, MShow, Computer Associates
01.2000 - 01.2004
Senior Sales Representative
McKesson
01.1993 - 01.1999
Bachelor of Arts - Psychology
University of Minnesota
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