Jena Theis
BAUDETTE,MN
Summary
Exceptional office assistant with a solid background in managing front desk operations and organizing housekeeping schedules. Known for efficient time management and prioritizing tasks to enhance customer experience.
Overview
6
6
years of professional experience
Work History
Office Assistant-Housekeeping
Lakeroad Lodge & Motel
Baudette, MN
08.2020 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated room reservations and maintained accurate booking records using property management software.
- Assisted in organizing housekeeping schedules to optimize cleaning efficiency and guest satisfaction.
- Developed and implemented filing systems for guest documents, enhancing retrieval speed and accuracy.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained cleanliness and sanitation standards in guest rooms and common areas.
- Trained new staff on cleaning protocols and safety procedures to uphold quality standards.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Education
High School Diploma -
Lake of The Woods
BaudetteSkills
- Customer service
- Positive attitude
- Time management
- Data entry
- Dedicated team player
- Professional and mature
- Scheduling
- Supply restocking
- Prioritizing work
Timeline
Office Assistant-Housekeeping
Lakeroad Lodge & Motel
08.2020 - Current
High School Diploma -
Lake of The Woods