D Emilia Ramirez
Staten Island,NY
Summary
Detail-oriented professional with strong communication skills and a focus on customer service. Experienced in administrative support and office supply management, ensuring smooth operations and an exceptional visitor experience.
Overview
2
2
Languages
17
17
years of professional experience
Work History
Housekeeping/Office Assistant
St. Charles Rectory
Staten Island, New York
02.2015 - Current
- Welcomed visitors warmly at the front desk, creating a positive first impression. at front desk with professional service and courtesy.
- Greeted visitors, assessed needs, and directed them to appropriate personnel for effective service.
- Provided administrative support and clerical assistance to parish staff, enhancing workflow efficiency.
- Tracked office supply inventory and submitted orders.
- Managed office supply inventory by tracking orders and maintaining optimal stock levels to ensure uninterrupted office operations.
- Followed office policies and protected confidentiality standards.
- Maintained confidentiality of sensitive information and documents.
- Assisted with special projects as needed by researching information on the internet or through other sources.
Teacher's Assistant
Our Lady of Mount Carmel St. Benedicta School
Staten Island, New York
11.2009 - 08.2014
- Assisted teachers with lesson preparation and classroom organization.
- Supported students during group activities and individual learning tasks.
- Managed classroom materials and resources for effective learning experiences.
- Guided students in following classroom rules and behavioral expectations.
- Collaborated with educators to adapt lessons for diverse learning needs.
- Supervised students during recess and lunchtime to ensure safety.
- Facilitated small group instruction to reinforce key concepts and skills.
- Provided individualized and small group support to reinforce classroom topics and promote student learning.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
- Created and coordinated age-appropriate enrichment activities to drive social, emotional, and intellectual development.
- Organized student performance and enrichment activities to facilitate learning.
- Monitored student progress and provided feedback to both students and teachers.
- Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
- Coordinated with teachers to identify and support students with special needs.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Contributed to a positive, educational setting by delivering gentle discipline and promoting student success.
- Communicated with parents regarding student progress and classroom events.
- Supervised students during recess and lunchtime to ensure safety.
- Distributed and collected tests and homework to prepare for grading by the head teacher.
- Monitored children during playtime to ensure safety and engagement. Participated participated with children in activities.
- Participated in professional development workshops to improve teaching skills and knowledge.
- Notified instructors of errors or problems with assignments.
Education
GED -
Cuny-Ged Program
Staten Island, NY06-2008
Skills
- Front desk operations
- Front office management
- Customer service
- Administrative support
- Data entry
- Inventory management
- Records management
- Spreadsheet management
- Office administration
- Supply management
- Microsoft Office
- Attention to detail
- Confidentiality management
- Problem solving
- Strong problem solver
- Team collaboration
- Communication skills
- Adaptability to change
- English/Spanish languages
- Supply management
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Housekeeping/Office Assistant
St. Charles Rectory
02.2015 - Current
Teacher's Assistant
Our Lady of Mount Carmel St. Benedicta School
11.2009 - 08.2014
GED -
Cuny-Ged Program