Shannon Mikulsky
South Fork,Pennsylvania
Summary
Front office assistant with experience in medical reception, insurance verification, patient registration, and copay processing. Known for organized workflow support, attention to detail, and HIPAA-minded confidentiality.
Overview
3
3
years of professional experience
Work History
Front Office Assistant
DLP Conemaugh Physician Practices
Johnstown, PA
06.2023 - Current
- Greeted patients and managed front desk reception to ensure smooth patient flow.
- Checked in patients and prepared visit paperwork for provider review.
- Answered phones and routed calls to appropriate clinical staff.
- Verified insurance coverage and collected patient demographic information.
- Processed copays and balanced daily front office transactions.
- Filed medical records and updated confidential patient charts to maintain accurate patient information.
- Coordinated patient referrals and supported daily office workflow.
- Assisted with administrative tasks including filing, faxing, and copying to support office operations.
- Followed HIPAA guidelines when handling confidential patient information.
Education
High School Diploma -
Richland High School
1 Academic Ave, Johnstown PA 1590406-2021
Skills
- Medical reception and front desk operations
- Insurance verification and copay processing
- Patient registration and scheduling
- Copay processing
- Front desk operations
Timeline
Front Office Assistant
DLP Conemaugh Physician Practices
06.2023 - Current
High School Diploma -
Richland High School