Hi, I’m
Jenae Dixon
Hillsville,Virginia
Summary
Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.
Overview
3
years of professional experience
Work History
ProCom Services Inc.
Retail Sales Associate
09.2024 - 03.2025
Job overview
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Walmart
Cashier
08.2023 - 07.2024
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Parkdale
Spinner
03.2022 - 07.2023
Job overview
- Replaced empty supplies with full packages to maintain production levels.
- Updated daily logs with production information and conferred with supervisor on improvement strategies to meet targets.
- Optimized machinery component alignment to meet specifications of each production run.
- Reviewed specification data, production guides and product samples to determine correct machinery setup.
Education
Alleghany High SchoolSparta, NC
High School Diploma
06-2019
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Retail sales
- Reliability and punctuality
- Store opening and closing
- Relationship building
- Transaction processing
- Display setup
- Sales goals attainment
- Customer follow-up
- Upselling and cross selling
Timeline
Retail Sales Associate
ProCom Services Inc.
09.2024 - 03.2025
Cashier
Walmart
08.2023 - 07.2024
Spinner
Parkdale
03.2022 - 07.2023
Alleghany High School
High School Diploma
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