Jenae Norell
Placerville,CA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Skilled Painter with eye for detail and efficient approach. Offering 6 years of experience in painting and repair work.
Overview
7
7
years of professional experience
Work History
Painter
A&B Handy Man Services
04.2021 - 12.2023
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Repaired drywall and plaster prior to painting.
- Patched cracks, holes and other imperfections in walls and other surfaces.
- Removed wallpaper and sanded surfaces to prepare for paint application.
- Reached high ceilings and walls with scaffolding and ladders.
- Trained new staff on initial setup routines and continual work monitoring procedures.
Bartender
Pine Lodge
05.2017 - 11.2018
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Server
Tortilla Flats Mexican Restaurant
03.2017 - 11.2018
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Skills
- Strong Work Ethic
- Attention to Detail
- Team Player
- Effective Multitasking
- Problem-Solving
- Self-Directed and Motivated
- Time Management
- Punctual and Dependable
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Patience and Tolerance
Timeline
Painter
A&B Handy Man Services
04.2021 - 12.2023
Bartender
Pine Lodge
05.2017 - 11.2018
Server
Tortilla Flats Mexican Restaurant
03.2017 - 11.2018
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