Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Implemented operational strategies and effectively built customer and employee loyalty.
Facilitate workshops and seminars on leadership development, team dynamics, and performance management, positively influencing the organizational culture.
Boosted employee retention by developing a comprehensive benefits package and fostering a positive work environment.
Tracking & monitoring customer feedback for economical use.
Education
Bachelor of Science - Applied Management
Grand Canyon University
Phoenix, AZ
10-2025
Associate of Arts - Communications
Mira Costa
Oceasnside
06-2018
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Critical Thinker
Staff Management
Staff Training
Onboarding employees (Hire & Fire)
Accomplishments
Collaborated with a team of professionals (NEWS) in the development of increasing egg prices.
Documented and resolved increasing egg prices which led to producing a new menu.
General Manager/Assistant District Manager at Merritt Island Pancake House LLCGeneral Manager/Assistant District Manager at Merritt Island Pancake House LLC