Jenavieve Thomas
Minneapolis,MN
Summary
Motivated and dependable professional with diverse experience in fast-paced environments, including healthcare, customer service, and hospitality. Recognized for strong time management, adaptability, and problem-solving abilities. Skilled in building positive relationships, delivering high-quality service, and supporting team success. Quick to learn new skills, work independently, and handle changing priorities with professionalism and efficiency. Committed to continuous growth and contributing to organizational goals through a strong work ethic and a proactive attitude.
Overview
5
5
years of professional experience
Work History
Server
Buffalo Wild Wings
Mankato, Minnesota
07.2024 - 07.2025
- Provided exceptional service to a high volume of daily customers.
- Completed tasks accurately and in a timely manner.
- Operated POS terminals and handled money transactions accurately while following company procedures for handling cash payments.
- Displayed enthusiasm and knowledge about the restaurant's products and services.
- Assisted with efficiently communicating with guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to ensure accuracy and quality.
- Maintained the cleanliness of dining areas and tables throughout shifts.
Certified Nursing Assistant
The Rosemount
Rosemount, Minnesota
01.2020 - 08.2022
CNA
Ecumen
Apple Valley, MN
06.2022 - 08.2022
CNA
GrapeTree Medical Staffing
Mankato, Minnesota
08.2022 - 06.2024
- Assisted patients with daily living activities and personal care needs.
- Collaborated with the healthcare team to develop individualized care plans.
- Demonstrated excellent customer service skills while facilitating communication and interacting with patients, families, and healthcare professionals.
- Recognized signs, symptoms of abuse, neglect, and reported them per policy.
- Maintained an accurate, timely flow of information by monitoring and completing thorough patient records and updating the healthcare team on patient status.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Maintained cleanliness and organization in patient rooms and common areas.
- Followed safety protocols to ensure a safe environment for patients and staff.
Server
Olive Garden
Mankato, Minnesota
06.2024 - 07.2025
Education
Bachelor of Science - Criminal Justice
Minnesota State University, Mankato
Mankato, MN05-2025
Skills
- Team collaboration
- Conflict resolution
- Time management
- Communication skills
- Critical thinking
- Cultural sensitivity
- Flexibility and adaptability
- Maintaining confidentiality
- Compassionate communication
- Complex Problem-solving
- Database administration
- Quality assurance
References
References available upon request.
Timeline
Server
Buffalo Wild Wings
07.2024 - 07.2025
Server
Olive Garden
06.2024 - 07.2025
CNA
GrapeTree Medical Staffing
08.2022 - 06.2024
CNA
Ecumen
06.2022 - 08.2022
Certified Nursing Assistant
The Rosemount
01.2020 - 08.2022
Bachelor of Science - Criminal Justice
Minnesota State University, Mankato