Summary
Overview
Work History
Education
Skills
Timeline
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Jenay Randall

Medical Assistant
Glen Head,NY

Summary

Reliable Medical Support professional with 2 years of experience in a private practice. Provides expert aide with office operations and physician support by performing administrative tasks, assisting with medical billing and operating as a medical assistant with minimal supervision. Personable during each patient interactions and effective time management to reduce wait times and improve patient satisfaction.

Overview

2
2
years of professional experience

Work History

Medical Assistant Trainee

Dr. Udele V Taylor (Ob/Gyn Private Practice)
01.2024 - Current
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Medical Receptionist

Dr. Udele V Taylor (Ob/Gyn Private Practice)
01.2022 - Current
  • Reduced no-shows by implementing appointment reminder system through phone calls or text messages using E-Clinical Works.
  • Assisted with medical billing through submitting claims, checking eligibility, tracking payments and coding.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Increased efficiency in prescription refill requests by coordinating with pharmacies and obtaining necessary provider approvals promptly.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice's services.

Education

Bachelor of Science - Pre-Medicine

Queens College
Queens, NY
06.2027

Skills

Spanish and French Proficiency

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Timeline

Medical Assistant Trainee

Dr. Udele V Taylor (Ob/Gyn Private Practice)
01.2024 - Current

Medical Receptionist

Dr. Udele V Taylor (Ob/Gyn Private Practice)
01.2022 - Current

Bachelor of Science - Pre-Medicine

Queens College
Jenay RandallMedical Assistant