Jenay Randall
Medical Assistant
Glen Head,NY
Summary
Reliable Medical Support professional with 2 years of experience in a private practice. Provides expert aide with office operations and physician support by performing administrative tasks, assisting with medical billing and operating as a medical assistant with minimal supervision. Personable during each patient interactions and effective time management to reduce wait times and improve patient satisfaction.
Overview
2
2
years of professional experience
Work History
Medical Assistant Trainee
Dr. Udele V Taylor (Ob/Gyn Private Practice)
01.2024 - Current
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Receptionist
Dr. Udele V Taylor (Ob/Gyn Private Practice)
01.2022 - Current
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages using E-Clinical Works.
- Assisted with medical billing through submitting claims, checking eligibility, tracking payments and coding.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
- Increased efficiency in prescription refill requests by coordinating with pharmacies and obtaining necessary provider approvals promptly.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Developed strong relationships with patients, fostering loyalty and trust in the practice's services.
Education
Bachelor of Science - Pre-Medicine
Queens College
Queens, NY06.2027
Skills
Spanish and French Proficiency
Medical Terminology
EMR Systems (eClinical Works, Epic)
Communication
Microsoft Office Suite (Word, Excel, PowerPoint)
Timeline
Medical Assistant Trainee
Dr. Udele V Taylor (Ob/Gyn Private Practice)
01.2024 - Current
Medical Receptionist
Dr. Udele V Taylor (Ob/Gyn Private Practice)
01.2022 - Current
Bachelor of Science - Pre-Medicine
Queens College