Jenaya Grant
Meriden
Summary
Dedicated healthcare professional combining over 12 years of experience as a Certified NHA Patient Care Technician. Proven track record in infection control and accurate blood sample collection, enhancing clinical procedures and fostering collaboration to optimize patient outcomes and safety.
Overview
13
13
years of professional experience
Work History
Phlebotomist
UnitedHealthcare
Marlborough
12.2025 - Current
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Collected blood samples following safety and infection control procedures.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Used heel and finger stick methods to obtain blood from capillaries.
- Prepared specimens for laboratory testing according to established protocols.
- Maintained accurate patient records and documentation for compliance purposes.
- Monitored inventory of supplies, ensuring availability for daily operations.
- Maintained a clean, safe, and organized work environment.
Phlebotomist
Quest Diagnostic
04.2025 - Current
- Executed precise blood draws with a focus on patient comfort, leading to a significant reduction in procedural anxiety and enhanced patient trust.
- Collected blood samples, prioritizing patient comfort and safety.
- Implement safety protocols, reducing contamination risks.
- Collaborate with healthcare teams to streamline lab operations.
- Maintained accurate records to support effective data management.
- Monitored and analyzed patient feedback to refine collection techniques, yielding noticeable improvements in overall patient satisfaction scores.
- Resolved patient queries to improve overall satisfaction.
Patient Care Associate
Health & Hospital Gotham
Bronx
10.2022 - 12.2024
- Delivered direct patient care, supporting clinical standards and contributing to improved patient outcomes.
- Assisted physicians during exams, enhancing procedural efficiency and patient care.
- Monitored vital signs to ensure accurate data collection and enhance patient safety.
- Communicated with nursing staff to provide timely updates on patient conditions and needs.
- Maintained medical equipment functionality in clinical settings., ensuring functionality and secure storage.
Flight Attendant
Endeavor Airlines
Bronx
08.2022 - 10.2022
- Demonstrated safety procedures during pre-flight checks and emergency drills.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Facilitated efficient boarding and seating processes, ensuring timely departure and passenger comfort.
- Provided in-flight service, including meal distribution and beverage options.
- Addressed passenger inquiries and concerns with professionalism, enhancing overall travel experience.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Coordinated with air marshals and security personnel to effectively manage unruly passengers, maintaining safety and order.
Patient Care Technician
Montefiore Hospital
New Rochelle
11.2018 - 10.2022
- Report vital signs, ensuring timely medical intervention.
- Monitored patient data to inform care plans and support team efficiency.
- Collected and transported specimens to ensure accurate lab results., supporting accurate lab results.
- Maintained unit supplies to ensure preparedness for patient care needs.
CNA
Elizabeth Seton Pediatric Center
Yonkers
05.2017 - 10.2018
- Recorded vital signs and administered treatments, ensuring accurate patient monitoring.
- Ensured patient safety, adjusting equipment and responding promptly to needs.
- Evaluated and addressed patient needs, improving quality of care through tailored support.
- Supported hygiene routines, contributing to patient comfort and overall health.
- Engaged patients in group activities, promoting social interaction and enhancing mood.
CNA
Waterview Nursing And Rehabilitation Center
Purdy's
12.2014 - 08.2016
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Facilitated oral and personal hygiene by helping patients with shaving, bathing, and teeth brushing.
- Conducted planned exercise routines to support ambulation and physical therapy needs.
- Assisted in emergency and routine paging situations to assess needs and provide appropriate care.
Airway Cleaner
JFK Airport
Queens
08.2013 - 07.2016
- Managed equipment and chemicals in compliance with safety protocols to ensure workplace safety.
- Applied time management and efficient cleaning methods to consistently meet cleaning deadlines.
- Emptied trashcans and transported waste to designated collection areas, maintaining cleanliness standards.
Education
Adult, Child and Infant First Aid/CPR -
Redcross
Farmington, CT08-2026
Certification in Medical Assistant -
Bronx Educational Opportunity Center
Bronx, NY06-2022
CPCT/A - Patient Care Technician/Assistant -
Bronx, NY03-2017
Certification in Patient Care Technician -
Big Apple Training School
Bronx, NY01-2016
CNA - Certified Nursing Assistant -
Bronx, NY04-2013
High School Diploma -
Bridge Port High School
S.T Catherine, Jamaica06-2007
Skills
- Medical documentation
- Team collaboration
- Safety protocols
- Patient care
- Vital signs monitoring
- Blood sample collection
- Infection control
- Customer service
- Time management
- Medical records management
- Patient confidentiality
- Communication
- Sample labeling
- Specimen collection and storage
Timeline
Phlebotomist
UnitedHealthcare
12.2025 - Current
Phlebotomist
Quest Diagnostic
04.2025 - Current
Patient Care Associate
Health & Hospital Gotham
10.2022 - 12.2024
Flight Attendant
Endeavor Airlines
08.2022 - 10.2022
Patient Care Technician
Montefiore Hospital
11.2018 - 10.2022
CNA
Elizabeth Seton Pediatric Center
05.2017 - 10.2018
CNA
Waterview Nursing And Rehabilitation Center
12.2014 - 08.2016
Airway Cleaner
JFK Airport
08.2013 - 07.2016
Adult, Child and Infant First Aid/CPR -
Redcross
Certification in Medical Assistant -
Bronx Educational Opportunity Center
CPCT/A - Patient Care Technician/Assistant -
Certification in Patient Care Technician -
Big Apple Training School
CNA - Certified Nursing Assistant -
High School Diploma -
Bridge Port High School