Summary
Work History
Education
Skills
Certification
Timeline
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Sandra Alvina Beverly

Sandra Alvina Beverly

Chesapeake,VA

Summary

Resourceful and experienced certified phlebotomist Technician offering expertise in customer service,. Dedicated team member with high attention to detail and strong organizational skills. Capable of handling multiple projects simultaneously with a high degree of accuracy. Authorized to work in the US for any employer. Dependable Certified Phlebotomy Technician effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.

Work History

Phlebotomist

SENTARA Laboratory services
Norfolk,Virginia
08.2023 - Current
  • Performs stat and/or routine phlebotomy in outpatient, facilities while maintaining the highest level of customer service
  • Collect, label, scan and register patient specimens for testing
  • Responsible for prioritizing work to meet acceptable response times for all priority labs requested .Monitors phlebotomy supply levels
  • Frequent interaction with physician and hospital staff
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.

Certified Phlebotomist Technician

Octapharma Plasama
Norfolk,Virginia
11.2022 - 07.2023
  • Dispose of blood and other biohazard fluids in accordance with the applicable laws, standards, or policies
  • Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies
  • Match laboratory recreation forms to specimen tubes
  • Draw blood from veins by vacuum tube syringe or butterflies venipuncture methods
  • Organize and clean blood drawing trays, ensuring that all instruments are sterile and all needles, syringe and related items are of first time use
  • Collect plasma and blood samples, using appropriate collection procedures
  • Transport specimens and fluid samples from collection sites to laboratory
  • Explain plasma collection procedures to donors
  • Perform saline flushes and dispense anticoagulant drugs, through intravenous IV lines, in accordance with licensing restrictions and under the direction of the physician substitute
  • Collaborate or and maintain machines, such as hermeneutics machine used for plasma collection.

Clinical Research Coordinator

The center for Arthritis
Chesapeake,Virginia
03.2021 - 02.2022
  • Conduct literature reviews
  • Collect and analyze data
  • Prepare materials for submission to granting agencies and foundations
  • Prepare interview questions
  • Recruit and/or interview subjects
  • Maintain accurate records of interviews, safeguarding the confidentiality of subjects, as necessary
  • Obtaining specimens by venipuncture
  • Using appropriate collection procedures
  • Explain collection procedures to patients.
  • Collected, evaluated, and modeled collected data.
  • Assessed patients'' eligibility criteria following strict adherence to inclusion/exclusion guidelines.
  • Collected data and followed research protocols, operations manuals, and case report form requirements.
  • Prepared detailed informed consent documents to clearly communicate risks, benefits, expectations, rights and responsibilities related to participation in clinical trials.

Billing Specialist

Hampton Roads Portsmouth Community Health Center
Portsmouth, Virginia
07.2020 - 03.2021
  • Searching each financial statement for any payment inconsistencies or errors
  • Collaborating with patients or customers, third party institutions and other team members to resolve billing inconsistencies and errors
  • Creating invoices and billing materials to be sent directly to a customer or patient
  • Inputting payment history, upcoming payment information or other financial data into an individual account
  • Finding financial solutions for patients or customers who may need payment assistance
  • Informing patients or customers of any missed or upcoming payment deadlines
  • Calculating and tracking various company financial statements
  • Translating medical code if working in a medical setting

Scheduling Coordinator

Chesapeake Internists Ltd
Chesapeake,Virginia
06.2019 - 06.2020
  • Answer all calls promptly making sure to follow protocol
  • Schedule appointments according to scheduling rules
  • Re-book appointments per patient request or doctor schedule change
  • Manage doctor's Schedules:
  • Enter valid referral when received and file in chart
  • Respond to special requests from doctors
  • File correspondences in chart Order Diagnostic testing for patients, Faxing copying, scanning
  • Triage calls for Clinical Staff when needed Maintain organization of Back Office
  • Obtain patient's Insurance Authorizations, as well coding procedures/ and Diagnostic testing

Surgical Scheduler

EVMS, Contractor Aerotek
Virginia Beach,Virginia
03.2017 - 08.2019
  • Responded to all customer inquiries thoroughly and professionally
  • Assisted customers with prompt and polite support in-person and via telephone
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
  • Reviewed new patient paperwork before scheduling appointments
  • Educated patients about surgeries and provided treatment plan documentation
  • Checked patients in and out and collected payments
  • Partnered with team of registered nurses to achieve overall well-being of all patients.

Patient Registration Tech

Chkd, The King's Daughters
Norfolk,Virginia
05.2014 - 03.2017
  • Responsible for clerical support in areas such as patient registration
  • Manages patient records (EMR), verify insurance, collect co-payments and provided registration for patients
  • Understand and perform an accurate and timely registration/ entry of patient date, and effective use of office equipment
  • Understands and complies with all pertinent regulations requirements.

Patient Care Representative

Sentara Leigh Hospital
Norfolk,Virginia
04.2012 - 03.2014
  • Greeting and directing patients to examination rooms
  • Scheduling patient appointments and making reminder calls
  • Informing patients about delays and waiting times
  • Obtaining patients' addresses, contact details, insurance information, and medical histories.
  • Managed inventory of medical supplies, ensuring adequate stock levels were maintained at all times for seamless functioning of the facility.
  • Streamlined appointment scheduling for better time management, resulting in decreased wait times and increased patient satisfaction.
  • Improved patient satisfaction by providing timely and efficient care, addressing individual needs, and ensuring comfort throughout treatment.

Word Processor II

McDonald Army Health Center
Ft. Eustis, Virginia
03.2009 - 03.2012
  • Establish and maintain reports and offices files on a wide range of topics ranges from confidential correspondence to daily files on a wide range of topics
  • Perform clerical support, administrative functions to ensure efficient office operations
  • Verified patient eligibility through Deers and CHCS eligibility and schedule new and follow up appointments
  • Operated CHCS and the ADS programs to access the DOD patient appointing and workload accounting data reports
  • Follow up with patients on Tricare coverage and verified data entered into the database by reviewing, correcting and deleting data.

Education

No Degree - Nursing

Norfolk State University
Norfolk, VA

Certification in Certified Phlebotomy Technician #R7F2G5B2 -

Tidewater Technical College
Norfolk, VA

Diploma - Certified Dental Assistant

Tidewater Technical College
Norfolk

Associate of Applied Science - Medical Administration

ECPI University
Virginia Beach, VA

Diploma - Medical Assistant

U.S Career Institute
Fort Collins, CO

Diploma - Cert Professional Billing And Coding Specialist

Tidewater Community College
Virginia Beach, VA
01.2020

Skills

  • Medical Scheduling
  • Specimen handling
  • Geriatric phlebotomy
  • Proper labeling
  • Diagnostic Testing
  • Infection Control
  • Allscripts
  • 4Medica
  • Butterfly needle technique
  • Blood collection techniques
  • Venipuncture expertise
  • Professional demeanor
  • Capillary puncture
  • Lab Reporting
  • Sample Collection
  • Glucose Screening
  • Donor Phlebotomy Technician
  • Finger Stick Method
  • Specimen Collection
  • Medical Billing
  • Record Management
  • Epic
  • IDX
  • Electronic Medical Records
  • Professional Medical Billing and Coding Specialist
  • Medical terminology
  • Microsoft Office
  • Medical Receptionist
  • Administrative Assistant
  • Data Entry
  • Filing
  • Clerical
  • Microsoft Word
  • Athena
  • Medical Billing
  • Insurance Verification
  • ICD-10
  • Anatomy Knowledge
  • CPT Coding
  • Medical Office Experience
  • Medical Records
  • Medical Scheduling
  • Customer Service
  • Medical Coding
  • ICD-9
  • HIPAA
  • ICD Coding
  • Accounts receivable
  • Medicare
  • Medicaid
  • Clinical trials
  • Clinical research
  • Multi-line phone systems
  • HCPCS
  • Phone triage
  • Medical documentation
  • Specimen collection / processing
  • Laboratory experience
  • Quality Control Guidelines

Certification

Certified Phlebotomy Technician Certified Dental Assistant CPR Certification

Timeline

Phlebotomist

SENTARA Laboratory services
08.2023 - Current

Certified Phlebotomist Technician

Octapharma Plasama
11.2022 - 07.2023

Clinical Research Coordinator

The center for Arthritis
03.2021 - 02.2022

Billing Specialist

Hampton Roads Portsmouth Community Health Center
07.2020 - 03.2021

Scheduling Coordinator

Chesapeake Internists Ltd
06.2019 - 06.2020

Surgical Scheduler

EVMS, Contractor Aerotek
03.2017 - 08.2019

Patient Registration Tech

Chkd, The King's Daughters
05.2014 - 03.2017

Patient Care Representative

Sentara Leigh Hospital
04.2012 - 03.2014

Word Processor II

McDonald Army Health Center
03.2009 - 03.2012

No Degree - Nursing

Norfolk State University

Certification in Certified Phlebotomy Technician #R7F2G5B2 -

Tidewater Technical College

Diploma - Certified Dental Assistant

Tidewater Technical College

Associate of Applied Science - Medical Administration

ECPI University

Diploma - Medical Assistant

U.S Career Institute

Diploma - Cert Professional Billing And Coding Specialist

Tidewater Community College

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Sandra Alvina Beverly