Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cara Scott

Summary

To obtain a position in the medical field to provide medical assistance, excellent patient care and extensive laboratory experience to improve the healthcare of others that also offers opportunity for career and educational advancement

Overview

31
31
years of professional experience
1
1
Certification

Work History

Phlebotomist

HCA MEMORIAL HOSPITAL
05.2023 - Current
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.

PHLEBOTOMIST

QUEST DIAGNOSTICS
05.2022 - 04.2023
  • I collected specimens according to company guidelines
  • This includes Drug Screen, Biometric Screening, and Insurance Exams
  • I am responsible for Pulling orders from Computer, complete data entry , collect Fees if Necessary, and draw Patient in a safe and professional manner.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.

PHLEBOTOMIST

LAKEVIEW MEDICAL FACILITY
02.2018 - 11.2022
  • Collect blood samples from Patients, process specimens for Drug and Rehab Facility.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Packaged and shipped specimens to central lab daily.
  • Reviewed patient records for accuracy and completeness.

SCHEDULER/REFERRAL COODINATOR

CANCER SPECIALIST OF NORTH FLORIDA
12.2005 - 07.2021
  • Performs phlebotomies and EKG's; Schedules patient medical procedures and appointments; Maintain patient records; Performs patients check-in/check-out duties; Process collections, co-pays, deductibles/self pays; Process insurance verifications, authorizations and referrals; Performs general clerical/receptionist duties
  • Optimized scheduling processes by implementing efficient software tools and organizational systems.
  • Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Established and maintained strong working relationships with both internal and external stakeholders, facilitating open communication channels for improved collaboration.

PATIENT CARE TECHNICIAN/MEDICAL ASSISTANT

SUWANNEE MEDICAL PERSONNEL/CIIC LABS
06.1998 - 07.2012
  • Cardiovascular unit – Flagler Hospital
  • Provided patient care in the Open Heart Unit; Obtained laboratory specimens; Performed phlebotomies; Obtained patients vitals and statistics
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
  • Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
  • Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.

PATIENT CARE TECHNICIAN/MEDICAL ASSISTANT/PHLEBOTOMIST

ST. VINCENT'S MEDICAL CENTER
08.1993 - 11.2005
  • Maintained medical records; Processed insurance billing and coding; Performed pre-admission testing; Performed phlebotomies and EKG's; Performed medical assistance care for in-patient and outpatient; Performed wound care and minor surgeries; Performed nebulizer treatments and Accuchecks; Performed urinary catheterization; Performed lab technician duties; Provided patient education and home care instructions; Provided medical assistance to various departments (Telemetry, Critical Care, Oncology, Internal Medicine)
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.

Education

Medical Assisting Program - Medical Assistant

CONCORDE CAREER INSTITUTE
Jacksonville, FL
05.1993

High School Diploma -

Palatka High School
Palatka, FL
05.1985

Skills

  • Proficient in computerized medical billing and insurance procedures
  • Microsoft Word
  • Patient Care
  • Injection
  • Phlebotomy
  • CPR Certified
  • EKG
  • EMR
  • Medical Office experience
  • Vital signs
  • Extensive knowledge of Oncology
  • Medical Scheduling
  • Laboratory Experience
  • Data Entry
  • Specimen Preparation
  • Infection Control
  • Paperwork Processing
  • Medical Testing
  • Venipuncture Expertise
  • Quality control guidelines
  • Medical Records Review
  • HIPAA
  • Medical terminology knowledge

Certification

  • BLS for Healthcare Providers (CPR & AED) Program
  • Experienced Phlebotomy Instructor

Timeline

Phlebotomist

HCA MEMORIAL HOSPITAL
05.2023 - Current

PHLEBOTOMIST

QUEST DIAGNOSTICS
05.2022 - 04.2023

PHLEBOTOMIST

LAKEVIEW MEDICAL FACILITY
02.2018 - 11.2022

SCHEDULER/REFERRAL COODINATOR

CANCER SPECIALIST OF NORTH FLORIDA
12.2005 - 07.2021

PATIENT CARE TECHNICIAN/MEDICAL ASSISTANT

SUWANNEE MEDICAL PERSONNEL/CIIC LABS
06.1998 - 07.2012

PATIENT CARE TECHNICIAN/MEDICAL ASSISTANT/PHLEBOTOMIST

ST. VINCENT'S MEDICAL CENTER
08.1993 - 11.2005

Medical Assisting Program - Medical Assistant

CONCORDE CAREER INSTITUTE

High School Diploma -

Palatka High School

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