Heidi Hubbard
Stillwater
Summary
To obtain a position where there is room for advancement and to broaden my knowledge and learn new experience. Where I can use my talents to the best of my abilities.
Productive Phlebotomist offering several years of experience in collecting blood specimens in healthcare settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing, and customer service related to patient care. Calm and comforting with stressed patients.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Phlebotomist
Saratoga Hospital
Saratoga Springs
06.2025 - Current
- Collected blood samples using proper techniques and safety protocols.
- Prepared patients for procedures, ensuring comfort and understanding.
- Maintained accurate records of patient information and sample data.
- Collaborated with healthcare team to coordinate patient care effectively.
- Adhered to HIPAA guidelines regarding patient privacy.
- Performed venipuncture and other blood collection procedures according to established standards.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
Teachers aide
Mechanicville Public Schools
Mechanicville
01.2025 - 06.2025
- Assisted teachers in preparing instructional materials and educational resources.
- Supported students with special needs during classroom activities and lessons.
- Supervised student behavior during recess and lunchtime for safety.
- Monitored student engagement and participation during group activities consistently.
- Supervised children and participated with children in activities.
- Worked one-on-one with special needs students to help navigate through school challenges.
Lead Phlebotomist/Lab Assistant
St. Peter's Health Partners
Clifton Park
09.2022 - 01.2024
- Registering patients in electronic medical record system called epic
- Entering lab scripts and diagnosis codes in to medical record system
- Drawing and collecting specimens from patients ages ranging from newborn to adult in outpatient and inpatient setting
- Over 4000 successful blood draws
- Performed blood draws and sample collections for diverse patient populations.
- Maintained accurate patient records and documentation in electronic systems.
- Assisted in developing standard operating procedures for efficient workflows.
- Reviewed patient charts prior to collecting samples, ensuring that appropriate tests were ordered for each individual case.
- Monitored the inventory of supplies and equipment used for phlebotomy services.
- Trained new staff on proper collection techniques and safety protocols.
Phlebotomist
NYOH
Albany
04.2022 - 12.2022
- Prepare blood-collecting equipment, draw blood and safely store and transport samples.
- Follow infection-control and safety procedures in carrying out daily phlebotomy functions.
- Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens.
- Work collaboratively with patients, healthcare providers and patient support departments to ensure a high quality of service
- Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Medical Assistant
OrthoNY
Albany
10.2019 - 09.2021
- Rooming Patients taking chief complaints and history
- Removing staples, stitches, and casts.
- Scribing for Physician
- Working directly with provider
- General medical office duties.
- Registering patient's ( verifying insurance , making fallow up appointment's)
Inside Sales Representative
B-lann Equipment
Troy
02.2017 - 09.2019
- Managed client accounts and maintained relationships through regular communication.
- Collaborated with marketing to develop targeted sales campaigns for products.
- Conducted product demonstrations and provided detailed information to prospective clients.
- Resolved customer inquiries and issues promptly to ensure satisfaction.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
Medical Records Clerk
St. Peter's Health Partners Medical Associates
Albany
09.2016 - 01.2017
- Answering phones, faxing medical records, preparation of medical records for patient and lawyers, and assisting doctors when necessary with paperwork
Medical Coder
St. Peter's Health Partners
Albany
10.2015 - 01.2017
- Medical Billing using ICD10, ICD9
- Phones, routine office work
- Communication with physicians and pharmacies
- Creation of doctor rounds lists
- Average 200 charges per day
CNA
Schuyler Ridge ( St. Peter's Health Partners)
06.2012 - 10.2015
CNA
barnwell nursing and rehabilitation
11.2009 - 03.2011
- CNA in the ADL's residency
Education
High School Diploma -
COLUMBIA HIGH SCHOOL
East Greenbush, NY 09.2004 - 01/2007
Skills
- Patient Care
- CPT Coding
- Venipuncture
- Insurance Verification
- Medical Office Experience
- Phlebotomy
- Medical terminology
- Patient service
- Hospital experience
- Medical Billing
- Medical Records
- Anatomy Knowledge
- Triage
- Clerical Experience
- Epic
- Medical Scheduling
- ICD Coding
- Phone Etiquette
- Medical Coding
- Laboratory Experience
- Computer Operation
- Vital Signs
- EMR Systems
- ICD-10
- Customer service
- Effective communication
- Problem solving
- Time management
- Attention to detail
- Data entry
Certification
- CNA
- CPR Certification
Timeline
Phlebotomist
Saratoga Hospital
06.2025 - Current
Teachers aide
Mechanicville Public Schools
01.2025 - 06.2025
Lead Phlebotomist/Lab Assistant
St. Peter's Health Partners
09.2022 - 01.2024
Phlebotomist
NYOH
04.2022 - 12.2022
Medical Assistant
OrthoNY
10.2019 - 09.2021
Inside Sales Representative
B-lann Equipment
02.2017 - 09.2019
Medical Records Clerk
St. Peter's Health Partners Medical Associates
09.2016 - 01.2017
Medical Coder
St. Peter's Health Partners
10.2015 - 01.2017
CNA
Schuyler Ridge ( St. Peter's Health Partners)
06.2012 - 10.2015
CNA
barnwell nursing and rehabilitation
11.2009 - 03.2011
High School Diploma -
COLUMBIA HIGH SCHOOL
09.2004 - 01/2007
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