Jenaye Cross
Durham,NC
Summary
Driven leader with proven expertise in people management and problem-solving, honed at Chick-Fil-A Corp and in private households. Excelled in fostering team collaboration, improving performance by 20%, and ensuring high-quality care and safety. Skilled in staff training and attention to detail, adept at creating positive, results-driven environments.
Overview
2
2
years of professional experience
Work History
Team Leader
Chick-Fil-A Corp
02.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Babysitter
Private Household
01.2023 - 02.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Education
Associate of Arts - Dermatology
Durham Technical Community College
Durham, NC01.2026
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- People Management
- Team Supervision
- Staff Training
- Performance Improvement
Timeline
Team Leader
Chick-Fil-A Corp
02.2023 - Current
Babysitter
Private Household
01.2023 - 02.2023
Associate of Arts - Dermatology
Durham Technical Community College
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