Jenea Burkhart
Spokane Valley,WA
Summary
Proactive PCI DSS Compliance Specialist ready to stand between businesses and threat actors. Lifelong student of developments in threat detection and mitigation. Adept at assisting with every stage of cybersecurity management, from preventive measures to disaster mitigation and recovery.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Cybersecurity Consultant
PCI DSS SME | Baxter Clewis Consulting
04.2023 - Current
- Led team to achieve PCI DSS Compliance for a Global Fortune 500 organization, ensuring adherence to all relevant requirements and industry best practices
- Mentored and coached team members, fostering collaborating and high-performing culture and ensuring their continuous development PCI DSS compliance
- Collaborated interdepartmentally and externally with key stakeholders on compliance.
- Conducted security audits to identify vulnerabilities.
- Monitored the use of data files and regulated access to protect secure information.
- Developed plans to safeguard computer files against modification, destruction, or disclosure.
- Encrypted data and erected firewalls to protect confidential information.
- Created cybersecurity best practice communications to educate staff against known threats and potential vectors of attack.
- Authored security incident reports, highlighting breaches, vulnerabilities, and remedial measures.
PCI DSS Subject Matter Expert
Owletto
12.2021 - 01.2023
- Monitored and tracked user progress to identify improvement opportunities.
- Took company through the entire PCI DSS process to successfully complete their first SAQ
- Facilitated product development with theimplementation of standard best practices.
- Installed, configured, and monitored new system features based on user needs.
- Prepared proposal documentation and specifications based on user analytics.
- Identified and recommended new products based on market research and consumer analysis
Compliance and Risk Analyst
Preferred Electric
01.2018 - 01.2019
- Coordinated and managed cross-functional teams of engineers, technicians, subcontractors, and vendors to ensure successful project delivery
- Conducted regular project status meetings with all stakeholders, providing timely updates on project progress, risks, and issues
- Managed project risks, proactively identifying potential issues and developing contingency plans to mitigate them
- Demonstrated strong communication and leadership skills, fostering collaborative and results-driven work environment that supported company's mission and goals
- Leveraged strong analytical and problem-solving skills to identify and address project issues and risks, ensuring that projects were delivered on time and within budget.
- Employed strong program management skills to successfully define and manage ongoing initiatives designed to control and mitigate inspection risks.
- Established strategy for operations reporting and analytics, identifying key needs for deliverables.
- Instituted regular safety inspections and hazard management strategies to keep operations compliant.
- Devised new systems and specific processes to handle ongoing monitoring needs for potential risks.
- Built and harmonized operations reports for team leaders, senior managers, and executives.
Payment Security Specialist
Guardian Life Insurance
01.2017 - 01.2018
- Maintained accurate and detailed records of all customer interactions, ensuring that customer data was protected and maintained in compliance with relevant regulations and policies
- Worked collaboratively with cross-functional teams, including claims, underwriting, and finance, to ensure that policies and procedures were followed and that customer needs were met
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Gathered information, identified, and implemented resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints.
- Participated in thedevelopment and delivery of training programs for employees on insurance products, customer service, and claims management
- Leveraged strong communication and interpersonal skills to build rapport with customers and internal teams, fostering a positive and productive work environment.
- Managed information system regulatory compliance to meet updated guidelines.
Risk Analysis and Remediation, Liberty Mutual Insurance
01.2008 - 01.2016
- Conducted ergonomic evaluations of workstations, equipment, and tools, identifying potential hazards, and making recommendations to improve ergonomics and reduce the risk of injury
- Demonstrated strong communication and interpersonal skills, working effectively with employees at all levels of the organization to promote a culture of safety and health
- Developed and implemented ergonomic training programs for employees, teaching safe work practices, and providing guidance on ergonomic best practices
- Worked closely with employees and management to understand job requirements and constraints, and to develop ergonomic solutions that meet theneeds of both employees and business.
Education
No Degree - BAS Administrative Management And Information Tech
Central Washington University
Ellensburg, WA06.2025
AAS - Business, Project
Community Colleges of Spokane
2023
Skills
- Firewall Configurations
- Encryption Policies
- Data Evaluation
- Ergonomics
- Critical Thinking
- Cybersecurity
- Risk Management Framework
- Analytical Skills
- Security Implementation
- Data Encryption
- Vulnerability Management
- Continuous Improvement
- Leadership
- Security Tools
- Data Retention Policies
- Information Governance
- Case Confidentiality
- Incident Response Management
- Malware Analysis
- PCI DSS Compliance
- Network Diagrams
- Identifying Risks
Certification
- Vulnerability Management Training - 2023
- PCI DSS Framework -2020-2023
Timeline
Cybersecurity Consultant
PCI DSS SME | Baxter Clewis Consulting
04.2023 - Current
PCI DSS Subject Matter Expert
Owletto
12.2021 - 01.2023
Compliance and Risk Analyst
Preferred Electric
01.2018 - 01.2019
Payment Security Specialist
Guardian Life Insurance
01.2017 - 01.2018
Risk Analysis and Remediation, Liberty Mutual Insurance
01.2008 - 01.2016
No Degree - BAS Administrative Management And Information Tech
Central Washington University
AAS - Business, Project
Community Colleges of Spokane
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