Jenee Krzyston
Titusville,FL
Summary
Legal operations and administrative case support professional with 20 years of experience managing legal workflows, documentation flow, and operational case coordination. Skilled in coordinating tasks and deadlines, maintaining accurate records, and supporting confidential, compliance-minded processes. Known for responsive customer-facing communication, issue resolution, and consistent follow-through. Strong fit for legal operations, logistics coordinator, administrative specialist, customer service lead, or case support roles requiring precision and dependable organization.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Business Development Manager
Wash Rite Laundry
Cocoa, Florida
07.2023 - Current
- Sourced and qualified new business opportunities through prospecting, lead generation, and aligning to organizational goals.
- Built and maintained strategic relationships via networking with stakeholders, industry contacts, and prospective partners.
- Developed relationships with industry professionals through events, meetings, and community gatherings; generated leads via referrals and introductions.
- Managed community inquiries, feedback loops, and timely communication to protect reputation and strengthen programs.
- Owned end-to-end event planning, including concepting, logistics (venue/format, scheduling), staffing alignment, and promotion.
- Managed consistent posting across TikTok, Instagram, Facebook, and YouTube to increase awareness and community visibility.
- Created engagement-driven TikTok content; produced Instagram stories/reels and platform-appropriate updates.
- Supported YouTube with channel direction and campaign/long-form content delivery.
- Stayed current on evolving platform trends, feature rollouts, and algorithm changes; adapted strategy to maintain performance.
Logistics Manager
Dependable Deliveries
Melbourne, FL
05.2020 - 07.2023
- Managed routing, ordering, and logistics workflow steps to align with assignment needs.
- Tracked task progress and coordinated follow-up steps to keep case-related work moving on time.
- Delivered responsive customer service through timely updates and professional communication, ensuring accurate records.
- Supported legal-adjacent administrative work by organizing records and assisting filing tasks.
- Maintained confidentiality and attention to detail in fast-paced administrative processes.
Paralegal
The Law Firm of Ciener & Ciener
Merritt Island, Florida
03.1998 - 03.2020
- Drafted pleadings, motions, and correspondence for the firm's legal matters.
- Conducted legal research for attorneys handling active cases.
- Supported attorneys at Ciener & Ciener with case file preparation.
- Managed intake and administrative support for legal workflows, ensuring accurate preparation and maintenance of documents.
- Maintained case-related recordkeeping with strong confidentiality and accuracy standards.
- Coordinated scheduling and workflow by prioritizing tasks and facilitating timely information exchange among parties.
- Scheduled hearings, meetings, and deadlines using firm calendars.
- Organized discovery documents, enhancing accessibility for client files and court submissions.
- Improved customer service outcomes through responsive communication, clear follow-up, and accurate documentation.
Education
Associate of Science (AS) - Criminal Justice
Eastern Florida State College
Cocoa, FL05-2005
Skills
- Legal Experience & Case Support
- Legal document handling (intake, organization, filing support)
- Case management support (task tracking, deadline monitoring, status updates)
- Administrative coordination for legal workflow support
- Logistics Strategy
- Supply Chain Coordination
- Scheduling, routing, and workflow coordination
- Resource Management
- Process improvement through strong organization and accuracy
- Customer Service
- Professional client/customer communication with discretion
- Issue resolution and de-escalation using a solutions-first approach
- Follow-up discipline for time-sensitive requests
- Accurate recordkeeping of interactions, requests, and next steps
- High attention to detail and accuracy under deadlines
- Time management and prioritization across competing tasks
- Communication & Professional Work Style
- Confidentiality and compliance-focused work habits
- Community Engagement
Personal Information
Title: Legal Operations & Logistics Professional
Certification
- Notary Public - State of Florida — 1998 - 2030
Achievements
- Consistently ensured timely completion of legal and operational documentation tasks through organized tracking and deadline-focused follow-through.
- Maintained high accuracy and confidentiality standards while supporting sensitive case records and customer-facing requests.
- Improved operational reliability by coordinating workflow steps that strengthened documentation flow and reduced delays.
- Delivered responsive, professional customer communication, including clear status updates and effective issue resolution.
- Recognized for dependability, attention to detail, and the ability to balance multiple priorities without compromising quality.
Timeline
Business Development Manager
Wash Rite Laundry
07.2023 - Current
Logistics Manager
Dependable Deliveries
05.2020 - 07.2023
Paralegal
The Law Firm of Ciener & Ciener
03.1998 - 03.2020
Associate of Science (AS) - Criminal Justice
Eastern Florida State College