JENELLE AIZENBERG
Chicago,Illinois
Summary
Accounting associate with an extensive background in customer support and management
Overview
8
8
years of professional experience
Work History
Accounting Associate
Robert Half
04.2022 - 07.2023
- Maintained, analyzed, and reconciled all accounts and related entries on a monthly basis.
- Coordinated and assisted with month end closing process, including timely and accurate preparation of journal entries
- Managed and oversaw the reconciliation of general ledger accounts in a timely and accurate manner
- Documented all accounting processes and procedures to ensure that they complied with company guidelines
- Maintained and supported client relationships
- Performed payroll tasks for various clients
- Performed alpha numeric and 10-key data entry in efficient and accurate manner
- Provided clerical support to department and office operations
- Developed and generated needed reports for management
AmeriCash Loans
07.2018 - 04.2022
- Developed strong customer relationships and met aggressive sales goals at multiple store locations
- Processed loans, made collection calls, and interacted with customers in person and over the phone
- Boosted Glendale Heights branch revenue 8.9 % in 2020
- Led the district in profitability in 2020
- Oversaw store goals and KPI progress
- Trained managers and new associates
- Implemented community sales and marketing efforts
- Oversaw start to finish customer experience
- Managed inventory management process
- Minimized shrinkage through SOP adherence
- Maximize store profits by increasing sales.
Accounting Clerk
Battaglia Distributing
03.2015 - 12.2017
- Maintained account books and accounting systems
- Tracked employee time and attendance for payroll
- Processed customer payments and set up payment plans
- Maintained accuracy when reviewing and reconciling general ledger
- Prepared and mailed client invoices within expected timeframes to promote likelihood of on-time payments
- Researched and resolved collections disputes to maintain customer relationships.
Education
Associate Of Arts - Liberal Arts And General Studies
Harold Washington College
Chicago, Illinois05.2014
High School Diploma -
De La Salle
Chicago, Illinois05.2011
Skills
File and database
Excel
Employee training
Team-oriented
Microsoft office
Bookkeeping
Administrative support
Customer support
Expensify
Microsoft Great Planes
Timeline
Accounting Associate
Robert Half
04.2022 - 07.2023
AmeriCash Loans
07.2018 - 04.2022
Accounting Clerk
Battaglia Distributing
03.2015 - 12.2017
Associate Of Arts - Liberal Arts And General Studies
Harold Washington College
High School Diploma -
De La Salle