Jenelle DeMoro
Freehold
Summary
Highly motivated Location Manager with the experience and proven history of enhancing the Funeral Home environment. Driven to have a positive impact on the team that she leads, which ultimately leads to a high level of customer satisfaction and loyalty.
Overview
10
10
years of professional experience
Work History
Location Manager
Bloomfield-Cooper Jewish Chapels
01.2022 - Current
- Worked tirelessly to clean, organize, plan and implement various necessary projects, in an effort to restore the building back to a state that meets the expectations of our client families.
- Work with the Funeral Director's on expectations of duties and performance issues.
- Created and implemented a plan to become an active presence in the community and restore confidence in Bloomfield-Cooper.
Consultant/Licensed Funeral Director
AD Ink LLC
07.2018 - Current
- Created design plan, sourced and secured materials for a new Funeral Home start up project; working closely with the architect and engineer regarding the design and layout, as well as constantly staying on top of the contractors to complete specific jobs and correcting incomplete or unacceptable work.
- Provided industry knowledge when collaborating with the State of New Jersey, County officials and Township officials throughout the permitting process to create the funeral home
- Researched vendors and equipment.
- Researched latest market trends and area demographics.
- Created all documents, price lists, contracts, legal documents, systems, stationary etc. to be able to run a funeral home
Location Manager
Lamb Funeral Home , Wm. Rowen Grant Funeral Home
03.2015 - 06.2018
- Worked with vendors to complete Lamb Funeral Home renovation project. Additionally, worked tirelessly to address necessary projects in an effort to restore the physical state of neglect throughout the building.
- Worked with team members to address similar concerns at Wm. Rowen Grant Funeral Home.
- Restructured employee job descriptions/expectations in a clear and concise manner, explaining each team members responsibility and contribution to the team.
- Increased Funeral Home operating profit over 100%, as well as customer satisfaction, and won the Location Manager of the year award.
- Implemented outreach programs and community involvement to restore the reputation of the funeral home in the community.
- Accomplished a commendable level of compliance to company initiatives from SOX requirements, receiving an award for 100% SOX compliance. to the implementation of Life Well Celebrated
Education
Associate of Science - Certificate Program-Mortuary Science
Mercer County Community College
Trenton, NJSkills
- Organized
- Strong communication skills
- Team oriented
- Dependable problem resolution skills
- Understands balancing quality with budget
- Superior knowledge of legal requirements/documentation
Timeline
Location Manager
Bloomfield-Cooper Jewish Chapels
01.2022 - Current
Consultant/Licensed Funeral Director
AD Ink LLC
07.2018 - Current
Location Manager
Lamb Funeral Home , Wm. Rowen Grant Funeral Home
03.2015 - 06.2018
Associate of Science - Certificate Program-Mortuary Science
Mercer County Community College
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