Jenelle Gildner
Metamora,MI
Overview
2
2
years of professional experience
Work History
Theater Assistant
GQT Oxford 7
Oxford, MI
05.2023 - 09.2023
- Greeted and assisted customers to foster positive experiences.
- Swept food, debris and trash off of lobby and movie room floors.
- Processed cash payments from customers using point of sale systems accurately and efficiently.
- Processed admission payments and provided tickets.
- Responded promptly to complaints from customers regarding any issues they may have had during their visit to the theater.
- Collaborated with other departments such as marketing and production teams in order to ensure successful productions.
- Performed ushering duties and assisted customers with seating.
- Maintained cleanliness concession stand by refilling condiments, sanitizing cooking equipment and wiping down glass display cases.
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
- Contributed to a positive customer service experience by providing excellent customer service skills.
Ice Cream Specialist/Cashier Assistant
Bailey's Ice Cream and Smokehouse
Metamora, MI
10.2021 - 10.2022
- Memorized seasonal menu options and flavors to offer customers updated details on new items and offerings.
- Collaborated with other team members to provide excellent customer experience.
- Processed payments on cash register and counted back bills and change to patrons.
- Maintained cleanliness of store, including wiping down counters, restocking shelves, and sweeping floors.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Operated cash register accurately to process payments from customers.
Education
Oxford High School
Oxford, MI05-2024
Timeline
Theater Assistant
GQT Oxford 7
05.2023 - 09.2023
Ice Cream Specialist/Cashier Assistant
Bailey's Ice Cream and Smokehouse
10.2021 - 10.2022
Oxford High School