Jenelle Guzman
Bridgeview,IL
Summary
CNA Nursing Assistant Program from January 2, 2024, to May 12, 2025. Successfully completed comprehensive clinical rotation at smith village crossing gaining hands-on experience in all aspects of the nursing assistant role. Provided high-quality patient care by monitoring vital signs and maintaining catheters. Delivered essential nursing support to residents, assisting with activities of daily living (ADL) including bathing, eating, and personal hygiene.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Caregiver
Axiss care
Palos Hills, IL
02.2025 - Current
- Assisted with daily activities such as bathing, dressing, grooming, and medication management
- Maintained a clean and organized living environment for clients by performing light housekeeping duties
- Demonstrated patience, empathy, and understanding when dealing with individuals experiencing cognitive decline or memory loss
- Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
- Provided companionship and emotional support to alleviate feelings of loneliness or isolation
Dental Assistant/Receptionist
Smiles for life Pedatrics
Western Springs, IL
01.2022 - 09.2024
- Assisted dentist during dental procedures, ensuring patient comfort and safety
- Prepared treatment rooms for patient visits, sterilizing instruments and setting up necessary equipment
- Took and developed dental x-rays, ensuring high-quality images for accurate diagnosis
- Performed basic laboratory tasks such as pouring impressions and fabricating temporary crowns
- Educated patients on proper oral hygiene techniques and provided post-treatment care instructions
- Managed inventory of dental supplies, ordering new materials when needed to maintain adequate stock levels
- Scheduled appointments and maintained organized patient records using electronic health record systems
Sales Associate
Menards
Bridgeview, IL
02.2022 - 07.2023
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Maintained a clean and organized work environment to enhance the shopping experience for customers
- Recognized as a top performer within the sales team for consistently meeting or exceeding sales quotas on a monthly basis
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
Cashier
Wendys
03.2013 - 01.2015
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
Sales Associate
Tjmaxx
08.2012 - 01.2013
- Handling cash, answering phones. Sales floor
Education
Diploma - undefined
Argo High School
Certification - Certified Nursing Assistant/patient Care Tech
Moraine Valley Communtiy College
Palos Hills, IL05.2025
Skills
- Retail
- Sales
- Inventory
- Retail Sales associate Cashier, Costumer service, freight inventory, answering phones , (10 years)
- Microsoft Excel
- Vital
- Working with people with developmental disabilities
- Cash Handling
- Patient care
- Customer Service Skills
Certification
- Certified Phlebotomy Technician
- CNA
- Patient care technician
- CPR Certification
- Medical terminology
Timeline
Caregiver
Axiss care
02.2025 - Current
Sales Associate
Menards
02.2022 - 07.2023
Dental Assistant/Receptionist
Smiles for life Pedatrics
01.2022 - 09.2024
Cashier
Wendys
03.2013 - 01.2015
Sales Associate
Tjmaxx
08.2012 - 01.2013
Diploma - undefined
Argo High School
Certification - Certified Nursing Assistant/patient Care Tech
Moraine Valley Communtiy College