Proven track record in enhancing customer satisfaction and sales at Fred Myers, adept in food safety standards and hospitality service expertise. Excelled in multitasking and fostering warm customer relationships, boosting service quality without compromising efficiency. Skilled in POS system use and cleanliness, ensuring top-notch dining experiences.
Hi, I’m
Jenelle Hodges
Server
Summary
Overview
4
years of professional experience
2
Certifications
Work History
Fred Myers Springfield, OR
Deli Server
05.2023 - Current
Job overview
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Greeted customers at counter to fulfill requests and answer questions.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and response to particular requests.
Shari's RestaurantSpringfield, OR
Server
10.2020 - 12.2022
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Education
Lane Community CollegeEugene, OR
Associate Of Business Administration from Business
University Overview
Skills
Equipment safety
Certification
Food handlers license
Timeline
Deli Server
Fred Myers
05.2023 - Current
Server
Shari's Restaurant
10.2020 - 12.2022
Lane Community College
Associate Of Business Administration from Business
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