Jenelle Pritchard

Consistent individual contributor driving results by prospecting a healthy funnel of new logos and growing the existing base. By meeting with prospects and really understanding how they operate on a daily basis and their goals I am able to gain their trust, build a relationship, and provide unique solutions across the full suite of products. Understanding the above the network solutions creates the ability to deliver and exceed on all the metrics with urgency and efficiency. A true team leader by mentoring new hires in time management, appointments, and navigating Salesforce. Collaborating with peers on ways to mutually improve their strategies and performance. Challenges retail leaders to be engaged and knowledgeable to give the retail representatives the confidence to participate in business. Providing retail representatives with materials, training, and side by side experience on their path to independence with business. Creating partnerships with other R2B and B2B team members to learn from their experiences, programs, and tools to expand my knowledge. Developing myself by contributing to the B360 Development team to create a better experience for all end users.

Collaborate with leadership and the representatives to cultivate an inclusive culture, drive revenue which exceeds quota expectations, and efficiently executing merchandising. Ensuring we provide world class service and resolve issues which have escalated. Helped drive SMB and achieved a historic location record of 84 adds in February 2020. Created a district competition which helped drive VZ Home, Verizon Protection, and Open Enrollment. Created an environment with positive culture that set an example to the rest of the territory in RIS scores. As the only Solution Manager in my location for ten months I was the primary conducting the operational processes. Timely and efficiently conducting physical inventory counts and researching risks. Maintaining brand compliance, proper demo device placement, and security alarm tests. Development of team members relating to sales and operations to maximize the teams potential including training a solution specialist as LSS, a Solution Specialist promoting into an acting Solution Manager position, and coaching a newly hired Solution Manager. Successfully filled in as acting General Manager multiple times when needed.

Establish and manage relationships with customers and provide them with solutions and products which simplify their lives and provide them with confidence about their products to fully utilize them. Connecting these relationships with the most valuable sale to both the customer and Verizon simultaneously. Nominated for the L.E.A.D. program and graduated successfully while maintaining top 5 of the district, as well as setting an example for my peers in best practices and staying on target to exceed goals. Management would pair me with my peers to improve their month over month performance in a certain metric. Created a store wide competition to increase each of the six pillar results month over month.