JENELYN PAGALAN-SINGH
Wayne,NJ
Summary
Knowledgeable Medical Assistant with exceptional patient care, assessment, and education skills. Capable in collecting and handling samples, documenting histories, and updating charts. Team-Oriented, HIPPA compliant, and compassionate in helping patients with diverse needs.
Overview
14
14
years of professional experience
Work History
Medication Care Manager
Sunrise Senior Living
10.2021 - Current
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Assisted in inventory management, ensuring an adequate stock of medications was always available for patients'' needs.
- Contributed to positive patient outcomes by closely monitoring and reporting any adverse reactions or changes in condition following medication administration.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Administered medications to patients and remained vigilant for negative side effects.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Reordered medication to maintain adequate supply.
- Turned and repositioned patients to prevent bedsores.
- Monitored patient responses to medication to report adverse reactions quickly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Certified Clinical Medical Assistant
Fairfield Primary Doctors
10.2021 - 04.2022
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Resident Care Manager
Brandywine Assisted Living
09.2020 - 02.2022
- Enhanced resident well-being by providing compassionate care and support in daily activities.
- Improved residents'' quality of life through consistent monitoring, documentation, and communication with healthcare providers.
- Supported the emotional well-being of residents by establishing strong relationships built on trust and empathy.
- Provided mobility assistance to residents as needed, including transferring between beds or chairs and aiding with ambulation around the facility.
- Provided end-of-life care for residents, ensuring their comfort and dignity during their final days while offering emotional support to family members throughout the process.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
Resident Care Associate
Brookdale Senior Living Facility
10.2018 - 11.2019
- Promoted a safe living environment for residents by performing regular safety checks and maintaining cleanliness.
- Provided mobility assistance to residents as needed, including transferring between beds or chairs and aiding with ambulation around the facility.
- Provided end-of-life care for residents, ensuring their comfort and dignity during their final days while offering emotional support to family members throughout the process.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Private Duty Nurse
Jassim Hassan Al-Khalaf
11.2013 - 02.2014
- Monitored vital signs regularly to detect and address potential health concerns promptly.
- Assisted patients with daily living activities, promoting dignity and independence.
- Managed wound care meticulously, preventing infections and promoting healing effectively.
- Safeguarded patient privacy by adhering strictly to HIPAA regulations during all interactions.
- Implemented fall prevention strategies to minimize injury risk among vulnerable patients.
- Promoted proper nutrition by preparing balanced meals tailored specifically to individual dietary needs.
- Conducted regular check-ins with family members regarding patient status updates, fostering trustful relationships.
- Administered prescribed medication and treatment as permitted by state and local regulations in accordance with physician orders.
- Changed out tracheostomies, gastrostomy buttons and catheters regularly to prevent infection or other problems.
- Sustained quality standards by performing routine medication audits.
Nurse Volunteer
Divine Spirit Healthcare Centre
04.2010 - 03.2012
- Supported efficient workflow in the nursing unit through proficient documentation of patient information in electronic health records systems.
- Decreased length of stay for patients through efficient time management strategies that prioritized tasks based on urgency levels within the nursing unit setting.
- Assisted primary care provider with procedures by preparing appropriate instruments and sterile field.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Prepared and sterilized instruments to help physician get ready for procedures.
- Restocked supplies and filed paperwork to satisfy department leadership requests.
- Weighed patients and took blood pressure and vital signs to assist nursing staff.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Education
Medication Administration Training Program
Sunrise of Bridgewater
390 US-22, Bridgewater, NJ 0880711.2022
Associate of Science - Medical Assisting
Fortis Institute
Wayne, NJ02.2022
Bachelor of Science - Nursing
Columban College, Inc. - Barretto
1 Mt Apo, Olongapo, 2200 Zambales Philippines03.2010
Skills
Taking vital signs
Scheduling
Patient preparation
Perform EKG
Medical knowledge
Teamwork
Electronic medical records
Medical terminology
Assisting with medical examinations
Timeline
Medication Care Manager
Sunrise Senior Living
10.2021 - Current
Certified Clinical Medical Assistant
Fairfield Primary Doctors
10.2021 - 04.2022
Resident Care Manager
Brandywine Assisted Living
09.2020 - 02.2022
Resident Care Associate
Brookdale Senior Living Facility
10.2018 - 11.2019
Private Duty Nurse
Jassim Hassan Al-Khalaf
11.2013 - 02.2014
Nurse Volunteer
Divine Spirit Healthcare Centre
04.2010 - 03.2012
Medication Administration Training Program
Sunrise of Bridgewater
Associate of Science - Medical Assisting
Fortis Institute
Bachelor of Science - Nursing
Columban College, Inc. - Barretto
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