Jenesha Watters
Dominos Pizza
Atlanta,GA
9
years of professional experience
Dynamic Store Manager with a proven track record in customer service and team leadership. Skilled in problem-solving and cash management, dedicated to enhancing operational efficiency.
Work History
Store Manager
1 Year 1 Month- Manage daily operations to ensure efficient service and customer satisfaction.
- Trained and developed team members to enhance performance and productivity.
- Implemented inventory management practices to minimize waste and optimize stock levels.
- Conducted performance evaluations to identify areas for improvement and provide feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Store Manager
10 Months- Developed strategies to increase sales through promotions and customer engagement initiatives.
- Analyzed sales data to inform decision-making and improve store performance.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
District Manager
4 Years 9 Months- Led district operations, ensuring compliance with corporate standards and policies.
- Developed strategic sales initiatives to drive revenue growth across multiple locations.
- Mentored and trained store managers on best practices for customer engagement and service excellence.
- Analyzed district performance metrics to identify areas for improvement and implement action plans.
- Conducted regular site visits to evaluate store conditions, ensuring operational excellence across the district.
- Supervised various locations, enforcing high-quality standards of operation.
Education
- Bachelor of Science
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Outstanding communication skills
Team leadership and coaching
Cash management
Team motivation
Timeline
Store Manager
Dominos Pizza
09.2025 - CurrentRead More
Store Manager
Cricket Wireless
11.2024 - 09.2025Read More
District Manager
Boost Mobile
11.2017 - 08.2022Read More
Ultimate Medical Academy
from Bachelor of Science
Read More