Jenesis Rodriguez
Summary
Reliable and compassionate professional with experience in patient support, team work, and maintaining high standards of care and safety.
Overview
7
7
years of professional experience
Work History
Personal Care Aid
Regency Health Care
09.2024 - 10.2025
- Assisted with activities of daily living including bathing, dressing, grooming, and toileting.
- Provided mobility assistance, and fall prevention support.
- Performed light house keeping such as laundry, dishes, and changing bed linens.
- Provided emotional support to support client well being.
Teller
United Nations Federal Credit Union
01.2022 - 06.2024
- Processed member transactions efficiently, ensuring accuracy in cash handling and record-keeping.
- Assisted members with account inquiries, providing exceptional customer service and support.
- Trained new tellers on operational procedures and customer service best practices.
- Implemented process improvements that enhanced workflow efficiency within the branch.
HMO coordinator
Triboro Center For Rehabilitation And Nursing
11.2020 - 01.2022
- Coordinated patient referrals, authorizations, and approvals.
- Served as a liaison between patients, providers & insurance companies.
- Managed and processed medical documentation in compliance with hmo requirements.
HHA
Triboro Center For Rehabilitation And Nursing
09.2019 - 10.2020
- Assisted with infection control and followed safety and hygiene protocols.
- Completed daily charting and documentation accurately and on time.
- Monitored residents physical condition and behavior and reported any changes.
- Changed bed linens and maintained clean organized resident rooms.
Resident ambassador
Triboro center for rehabilitation and nursing
09.2018 - 08.2019
- Engaged in daily rounds, delivering updates on patient conditions and advancements.
- Communicated with colleagues to develop patient care plans.
- Utilized electronic health record systems for data entry and retrieval of patient information.
- Welcomed new residents and families, helping them adjust to the nursing home environment.
- Assisted residents with orientation to facility routines, activities, and services.
- Observed residents comfort and well being and reported concerns to nursing staff.
Education
High school Diploma - undefined
Bronx Community Highschool
Bronx, NySkills
Communication
ADL support
Infection control
Compassion
Data entry
Timeline
Personal Care Aid
Regency Health Care
09.2024 - 10.2025
Teller
United Nations Federal Credit Union
01.2022 - 06.2024
HMO coordinator
Triboro Center For Rehabilitation And Nursing
11.2020 - 01.2022
HHA
Triboro Center For Rehabilitation And Nursing
09.2019 - 10.2020
Resident ambassador
Triboro center for rehabilitation and nursing
09.2018 - 08.2019
High school Diploma - undefined
Bronx Community Highschool