Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jenessa Barden

DePere,WI

Summary

Multi-talented and collaborative professional focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering more than 5+ years of experience. Analytical problem-solver and persuasive communicator with talent for creative solutions.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Property Manager

Toonen Properties
De Pere, WI
09.2021 - Current
  • Conduct annual inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Managed all maintenance requests from tenants in a timely manner.
  • Coordinated with vendors for the procurement of services such as repairs and renovations.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Attend eviction court hearings
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Monitored market trends to ensure competitive pricing structures for units under management.
  • Developed marketing plans to promote vacant units.
  • Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
  • Provided guidance and support to team members in order to facilitate their professional development.

Closing Coordinator

Guaranteed Rate
Green Bay, WI
09.2020 - 06.2021
  • Collected, organized and logged paperwork from the field to coordinate efficient closings.

Property Manager

Lexington Management
Green Bay, WI
04.2019 - 07.2020
  • Developed and managed on-site staff through training and motivation
  • Coordinated general maintenance and repairs to keep facilities operational and attractive
  • Inspected properties regularly to identify deficiencies and schedule repairs
  • Handled resident complaints and expedited all maintenance requests
  • Conducted apartment tours for potential residents and answered any questions
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends
  • Answered telephones to assist customers and resolve issues
  • Prepared and submitted reports to supervisor.

Leasing Agent

Toonen Properties
De Pere, WI
02.2018 - 04.2019
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features
  • Contacted and followed up with tenants on renewal notices
  • Conducted background checks on applicants
  • Escalated critical issues to property manager to deliver immediate resolution
  • Checked rental eligibility by following company's verification process
  • Developed strong, professional relationships with tenants by delivering exemplary service and engagement.

Realtor/Admin Assistant

Coldwell Banker
Green Bay, WI
03.2014 - 04.2019
  • Managed real estate transactions from initiation to closing
  • Scheduled home viewings with potential buyers
  • Maintained current and accurate CRM database of prospective customers
  • Generated list of properties to meet specific client needs
  • Researched and determined competitive market price
  • Represented buyers and sellers in major real estate transactions
  • Accompanied buyers during property inspections
  • Communicated with inspectors and lenders to maintain all terms of the offer to purchase agreement
  • Promoted listings on social media and print advertisements
  • Serviced daily flow of leads to quickly identify and capitalize on sales opportunities
  • Expanded brand presence through proactive marketing and advertising strategies
  • Hosted open houses to generate property interest and network with potential clients.

Lead Teller

Baylake Bank
Green Bay, WI
07.2013 - 03.2014
  • Greeted and assisted customers with professional, knowledgeable support for all their banking needs
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.

Education

Real Estate -

ABC School of Real Estate
10.2016

General Studies -

West De Pere High School
06.2013

Skills

  • Building Relationships
  • Fact Finding
  • Great Listening Skills
  • Self Starter
  • Positive Mindset
  • File management
  • Critical thinking
  • Leadership
  • Multi tasking
  • Troubleshooting
  • Proficient computer skills
  • Clerical
  • Reliable and trustworthy
  • Organized
  • Effective Trainer
  • Sales and marketing
  • Working collaboratively

Certification

Licensed Real Estate Salesperson in the State of Wisconsin

Timeline

Property Manager

Toonen Properties
09.2021 - Current

Closing Coordinator

Guaranteed Rate
09.2020 - 06.2021

Property Manager

Lexington Management
04.2019 - 07.2020

Leasing Agent

Toonen Properties
02.2018 - 04.2019

Realtor/Admin Assistant

Coldwell Banker
03.2014 - 04.2019

Lead Teller

Baylake Bank
07.2013 - 03.2014

Real Estate -

ABC School of Real Estate

General Studies -

West De Pere High School
Jenessa Barden