Jenessa Franco
Coralville,IA
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Interim Nurse Manager - 2RCW
University Of Iowa Health Care
Iowa City, IA
09.2023 - Current
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decision making.
- Established and continuously optimized unit schedules and individual work assignments.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Established strong relationships with patient's families through leadership rounding
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
Interim Nurse Manager - 4JPP
University Of Iowa Health Care
Iowa City, IA
06.2023 - 09.2023
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns, specifically through the BRG change initiatives
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
Assistant Nurse Manager - 4JPP
University Of Iowa Health Care
Iowa City, Iowa
06.2022 - 06.2023
- Acted as the clinical expert by supporting and mentoring all current and new staff.
- Promoted high quality care by performing real-time chart audits to assess for process improvement opportunities.
- Coordinated and implemented all onboarding scheduling, education, and professional development
- Evaluated staff performance by providing constructive feedback and support for professional development opportunities.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions.
- Managed scheduling to ensure optimal coverage.
- Participated in hospital-wide initiatives aimed at improving overall patient experience and satisfaction levels.
- Served as a liaison between nursing staff and administration, advocating for the needs of both parties to promote overall organizational success.
Charge Nurse - 4JPP
University Of Iowa Health Care
Iowa City, Iowa
06.2015 - 06.2022
- Coordinated nursing care on unit through staff assignments, monitoring bed board, assisting and rounding with physicians, and communicating with ancillary departments.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Attended daily interdisciplinary huddles and bed placement huddles to assist with throughput.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
Staff Nurse - 4JPP
University Of Iowa Health Care
Iowa City, Iowa
10.2014 - 06.2022
- Developed strong relationships with patients, staff members, and interdisciplinary team members through consistent communication and attentive customer service
- Ensured and advocated for quality care by following current policies and procedures.
- Assisted with onboarding new staff members, providing orientation and support.
- Participated in team-building activities to foster teamwork and collaboration.
- Enhanced team collaboration by fostering a positive work environment and promoting open communication among staff members.
Education
Master of Science - Nursing Administration
Mount Mercy University
Cedar Rapids, IA05.2022
Bachelor of Science - Nursing
Valparaiso University
Valparaiso, IN05.2014
Certification
Oncology Certified Nurse (OCN). 2019 - Current
Iowa Board of Nursing, License Number 138281: 2014 - Current
Illinois Board of Nursing, License Number 041423621: 2014 - Current
Professional Organizations
- Eastern Iowa Oncology Nursing Society: Board Member - Secretary: 2019 - 2024
- Eastern Iowa Oncology Nursing Society: Board Member - Nominating Chair: 2018 - 2019
- Eastern Iowa Oncology Nursing Society: Active Member: 2015 - Current
- National Oncology Nursing Society: Active Member: 2015 - Current
- American Nurses Association: 2021 - Current
Presentations/Education
- "Charge Nurse Workshop: Discharge Lounge Optimization" 2020 - Current: University of Iowa Health Care
- "Side Effects of Chemotherapy" 2019 - Current: University of Iowa Health Care: Chemotherapy Class
- "The ABCs of Chemotherapy" 2020 - Current: University of Iowa Health Care: Chemotherapy Class
- "Critical Tests, Procedures, and Blood Counts in the Oncology Population" 2021 - Current: University of Iowa Health Care - General Oncology Class
- "Compassionate, Connected, Care (C3) Training" 2018 - 2020: University of Iowa Health Care - Excellence Every Time
Work Groups/Committees
- International RN Interviewer: 2023 - Current
- Hiring Event Interviewer: 2022 - Current
- Inpatient Nursing Work Group: 2023 - Current
- Inpatient Throughput Work Group: 2023 - Current
- ELMs Operations/Playbook Work Group: 2023 - Current
- Discharge Lounge Work Group: 2022 - Current
- Unit Partner Planning Work Group: 2022 - Current
- Leadership Social Committee: 2022 - Current
- Leadership Enrichment Planning Committee: 2022 - Current
- CLABSI: 2021 - Current
- CAUTI: 2021 - Current
- Joint Committee Readiness: 2022 - Current
- Central Line Super User: 2016 - Current
- Staff Nurse Council: 2017 - 2022
Timeline
Interim Nurse Manager - 2RCW
University Of Iowa Health Care
09.2023 - Current
Interim Nurse Manager - 4JPP
University Of Iowa Health Care
06.2023 - 09.2023
Assistant Nurse Manager - 4JPP
University Of Iowa Health Care
06.2022 - 06.2023
Charge Nurse - 4JPP
University Of Iowa Health Care
06.2015 - 06.2022
Staff Nurse - 4JPP
University Of Iowa Health Care
10.2014 - 06.2022
Master of Science - Nursing Administration
Mount Mercy University
Bachelor of Science - Nursing
Valparaiso University