Jenet Pangan Samonte
Virginia Beach,United States
Summary
Meticulous Medical Assistant with expertise in patient scheduling, data entry precision, and HIPAA compliance. Demonstrates capability to optimize patient flow and elevate care delivery.
Overview
7
7
years of professional experience
Work History
MEDICAL ASSISTANT
TIDEWATER FOOT AND ANKLE
Virginia Beach, Virginia
06.2024 - 12.2025
- Managed appointment scheduling and coordinated patient follow-ups to enhance efficiency.
- Answered phones and greeted visitors professionally, ensuring a welcoming environment.
- Organized patient charts and supplies to support clinic operations.
- Maintained accurate medical records through diligent filing, charting, and data entry.
- Collaborated with team members to optimize patient flow and care delivery.
- Assisted in patient intake, promptly recording medical histories for accurate assessments.
- Processed insurance claims and verified coverage to facilitate patient access to services.
- Educated patients on medications and procedures, promoting understanding of physician's instructions.
Medical Administrative Assistant
PRIMARY CARE PHYSICIAN
Chesapeake, Virginia
01.2023 - 06.2024
- Answered calls and scheduled appointments while providing information to callers.
- Confirmed patient appointments and consultations, ensuring accurate records.
- Documented and addressed incoming correspondences to resolve inquiries.
- Contacted patients prior to appointments to confirm times and instructions.
- Maintained electronic health records with precise patient information.
- Assisted with insurance verifications and managed billing inquiries efficiently.
- Coordinated effective communication between patients and healthcare providers.
- Prepared medical documents for patient visits, ensuring organization and accessibility.
CASHIER/COOK
HMHOST
Norfolk, VA
01.2023 - 01.2024
- Delivered exceptional customer service through active listening and engagement skills.
- Greeted customers and addressed inquiries regarding store products and services.
- Assisted customers in locating specific items while providing product recommendations.
- Operated grills, fryers, and broilers, adhering to quality guidelines for food preparation.
- Maintained cleanliness of checkout area, ensuring organized countertops, registers, and floors.
- Collaborated with team members to facilitate efficient service during busy periods.
- Trained new cashiers on operational procedures and customer service best practices.
- Processed transactions accurately using various payment methods at point-of-sale systems.
Substitute Teacher
Virginia Beach City Public Schools
Virginia Beach, Virginia
01.2019 - 02.2020
- Adapted teaching methods to accommodate diverse learning styles for effective student engagement.
- Promoted a safe classroom environment that fostered inclusivity.
- Established and enforced behavioral rules to maintain order and discipline.
- Encouraged positive behavior through effective communication techniques.
- Engaged students in discussions to stimulate interest and enhance learning outcomes.
- Collaborated with teachers to support curriculum implementation and instructional strategies.
- Provided individualized attention to special needs students requiring additional assistance.
- Monitored student progress and communicated achievements with parents and staff effectively.
Education
Associate of Applied Science - BUSINESS/ACCOUNTING
ECPI University
Virginia Beach, VA11-2006
Skills
- Patient scheduling and appointment coordination
- Customer relationship management
- Medical records maintenance and management
- Data entry accuracy and efficiency
- Office administration and billing inquiries
- Problem solving and referral coordination
- HIPAA compliance
- 10-key proficiency
- Schedule management
Timeline
MEDICAL ASSISTANT
TIDEWATER FOOT AND ANKLE
06.2024 - 12.2025
Medical Administrative Assistant
PRIMARY CARE PHYSICIAN
01.2023 - 06.2024
CASHIER/COOK
HMHOST
01.2023 - 01.2024
Substitute Teacher
Virginia Beach City Public Schools
01.2019 - 02.2020
Associate of Applied Science - BUSINESS/ACCOUNTING
ECPI University