Jeni Ndini
New York,NY
Summary
Detail-oriented client service professional with experience in luxury retail, social media marketing, and jewelry operations. Skilled in high-end customer engagement, inventory control, and custom project management. Proven ability to drive client satisfaction through attention to detail, and seamless service delivery.
Overview
6
6
years of professional experience
Work History
Overseer of Sapphire Operations
TraxNYC
New York, NY
01.2021 - 01.2025
- Designed exclusive sapphire jewelry to grow the product line.
- Negotiated pricing and terms with suppliers to ensure profitable margins.
- Managed daily sapphire inventory, ensuring timely order fulfillment.
- Conducted detailed quality checks to meet excellence standards.
Custom Jeweler
TraxNYC
New York, New York
11.2020 - 01.2025
- Delivered premium service to elite clients, coordinating special requests, including custom deliveries, and product sourcing.
- Designed and produced custom jewelry for VIP clients, managing the process from concept to final delivery, with emphasis on exclusivity and quality.
- Resized and repaired jewelry to meet customer specifications.
- Monitored stock levels and placed orders when necessary.
Marketing Associate
TraxNYC
New York, New York
12.2019 - 01.2025
- Managed brand presence across Instagram, Facebook, YouTube, and TikTok, including ad spending and influencer collaborations.
- Developed creative content campaigns with over 5M+ total engagement across platforms.
- Published scheduled content to maintain a consistent digital brand identity.
- Initiated and managed collaborations with high-profile influencers to promote the women's jewelry line, resulting in increased brand exposure and sales.
- Worked closely with the company's executive, providing assistance with meetings, appointments, interviews, and events.
Caregiver
Private Family
New York, New York
10.2018 - 11.2019
- Aided with mobility and independence for disabled individual and continually monitored safety.
- Communicated with family members regarding care needs and updates.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Managed medication schedules and ensured proper administration for client.
Education
Bachelor of Arts - Human Biology
Hunter College
New York, New York01-2023
Skills
- Content creation
- Client communication
- Inventory management
- Supplier negotiation
- Customer relationship management
- Quality assurance
- Social media marketing
- Trend analysis
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Overseer of Sapphire Operations
TraxNYC
01.2021 - 01.2025
Custom Jeweler
TraxNYC
11.2020 - 01.2025
Marketing Associate
TraxNYC
12.2019 - 01.2025
Caregiver
Private Family
10.2018 - 11.2019
Bachelor of Arts - Human Biology
Hunter College
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