Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenifer Vasquez

Phoenix,AZ

Summary

Laboratory Team Lead with 12 years in healthcare and clinical laboratory experience serving as a liaison across internal departments, clients, and vendors. Seeking to offer healthcare background and personal skills to administer successful, clinical trials and advanced patient care.

Overview

7
7
years of professional experience

Work History

Team Lead

Sonora Quest Laboratories
Phoenix, AZ
11.2021 - Current
  • Directed and supported a team of 55+ phlebotomist, research coordinators and billing representatives across 27 oncology and primary care sites.
  • Trained new team members by relaying information on company procedures and safety policies.
  • Launched and established new laboratories, implementing standardized procedures. Collected and analyzed data to ensure compliance, identify trends of non-compliance, and address operational and behavioral discrepancies through continuous monitoring and targeted solutions.
  • Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.

Patient Benefit Representative

Arizona Oncology
Tempe , AZ
06.2021 - 10.2021
  • Checked patients' benefits enrollment for accuracy and inputted all data into Centricity, G2, OneSource, and IknowMed.
  • Performed multifactor data and cost analyses for use in areas such as support of collective bargaining agreements.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
  • Reviewed Chemo regimens, including those enrolled in clinical trials, by verifying guidelines with multifaceted teams prior to approving treatments for patients and financial coverage.
  • Created Cost Estimates for surgery gynecologist patients and presented options for payment arrangements.
  • Enrolled patients in assistant programs for free drug programs as indicated. Worked with clinical trial staff for cost estimates, programs, and research authorization.

Lab Tech Sr

Arizona Oncology
Phoenix, AZ
05.2017 - 07.2021
  • Processed over 500 daily specimens according to priority and documented specimen collection and process.
  • Minimized financial discrepancies by accurately analyzing report data and devising appropriate solutions.
  • Logged patient information into systems such as Harvest, iKnowMed, OncoEMR and Cintrix.
  • Performed aid in research department in preparing detailed blood smears, proper preparation of specimen decanting and measurements.

Education

Bachelor of Science - Nursing

Maricopa Community Colleges - Phoenix College
Phoenix, AZ
2024

Bachelor of Science - Business Management

University of Phoenix
Tempe, AZ
2019

Phlebotomy Certification: Phlebotomy

Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ
2011

Skills

  • Production monitoring
  • Quality control
  • Performance improvement
  • Staff education and training

Timeline

Team Lead

Sonora Quest Laboratories
11.2021 - Current

Patient Benefit Representative

Arizona Oncology
06.2021 - 10.2021

Lab Tech Sr

Arizona Oncology
05.2017 - 07.2021

Bachelor of Science - Nursing

Maricopa Community Colleges - Phoenix College

Bachelor of Science - Business Management

University of Phoenix

Phlebotomy Certification: Phlebotomy

Maricopa Community Colleges - Estrella Mountain Community College
Jenifer Vasquez