Jeniah Minor
Charlotte,NC
Summary
To make use of my interpersonal skills to achieve goals of a company that focuses on patient satisfaction and experience; Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company as well as the health and privacy of our patients.
Overview
12
12
years of professional experience
Work History
CNA 1 - In training
CaroMont Health
Gastonia, NC
10.2025 - Current
- Assisted nursing staff with daily patient care tasks and hygiene needs.
- Monitored patient vital signs and reported changes to the healthcare team.
- Supported patients with mobility and personal assistance throughout the facility.
- Communicated effectively with patients to provide emotional support and comfort.
- Followed safety protocols to ensure a secure environment for all patients.
- Assisted patients with activities of daily living including bathing, dressing, toileting and grooming.
HR Specialist & Warehouse Associate
Amazon
Charlotte, NC
11.2022 - 06.2025
- Greeting associates and collecting/processing forms of work identification
- Assisting in completing drug screenings while informing associates of all work duties and answering any questions that may arise.
Patient Service Specialist
Horizon Eye Care
Charlotte, NC
03.2020 - 11.2022
- Checking patients in while also performing covid screenings
- Updating patient demographics, answering medical/medication questions based off chart notes, relaying messages between doctor and patient, processing refill requests with pharmacies, answering calls/documenting conversations.
Style Advisor
Justice
Greenville, NC
11.2019 - 02.2020
- Communicating and interacting effectively with customers and associates at all times.
- Assisting customers with finding items/ suggesting outfit ideas.
- Operating cash register by depressing keys and remembering keying sequences and policies.
- Keeping track of incoming shipments/ checking shipments in.
Aquatics Lifeguard
Great Wolf Lodge
Concord, NC
05.2018 - 04.2019
- Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined.
- Interacting with waterpark guests by greeting, answering questions and responding to requests.
- Ensuring lodge guests and day pass guests scan wristbands prior to entry of the waterpark. Ensuring employee and birthday parties have required wristbands.
- Protecting establishment and guests by adhering to cleanliness of the entire waterpark and all safety standards.
- Assisting younger guests with handing out weight wristbands for water slides and proper fitting of lifejackets.
- Operating towel tracking system to ensure guests have successfully checked pool towels in and out prior to park close.
- Assisting guests into/ out of riding tubes.
Volunteer
Boys & Girls Club of America
Bessemer City, NC
07.2014 - 08.2014
- Monitoring and evaluating programs, services, and activities to ensure the safety of members, quality of programs, and appearance of the branch at all times.
- Providing active supervision, continually interacting with all members and providing motivation and encouragement.
- Consulting with parents
Education
High School Diploma -
Forestview High School
Gastonia, NCSome College - Recreational Therapy
East Carolina University
Greenville, NCSkills
- Customer service
- Patient communication
- Team collaboration
- Conflict resolution
- Time management
- Effective listening
- Critical thinking
- Problem solving
- Medical terminology
- EHR management
- Chart documentation
- Communication skills
- Compliance monitoring
References
Available upon request
Awards And Acknowledgements
- Employee of the month – Great Wolf Lodge
- Learning Ambassador – Amazon
- Process Assistant (Manager assistant) – Amazon
Timeline
CNA 1 - In training
CaroMont Health
10.2025 - Current
HR Specialist & Warehouse Associate
Amazon
11.2022 - 06.2025
Patient Service Specialist
Horizon Eye Care
03.2020 - 11.2022
Style Advisor
Justice
11.2019 - 02.2020
Aquatics Lifeguard
Great Wolf Lodge
05.2018 - 04.2019
Volunteer
Boys & Girls Club of America
07.2014 - 08.2014
High School Diploma -
Forestview High School
Some College - Recreational Therapy
East Carolina University