Jenica Bell
Raleigh,NC
Summary
Registered medical professional, skilled in patient care, clinical procedures, and medical documentation. Strong focus on collaboration and adaptability in fast-paced healthcare environments. Proficient in phlebotomy, EKGs, administering medications, and patient education. Known for reliability, compassion, and effective communication skills.
Overview
21
21
years of professional experience
Work History
Registered Medical Assistant
WakeMed Health and Hospitals
07.2022 - Current
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Prepared and administered medications and injections.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Collected and documented patient medical information such as blood pressure and weight.
- Perform blood draws.
- Performed essential administrative tasks such as scheduling appointments.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Knowledgeable in operating the autoclave machine with maintenance and sterilizing instruments.
- Perform QC on new shipment tests.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Proficient and knowledgeable at the Front Desk.
- Proficient in Epic and InBasket
- Proficient in removing staples/sutures.
- Opening and closing the office.
Registered Medical Assistant
WakeMed Health & Hospitals
10.2013 - 07.2022
- Place orders in patient’s chart
- Discharge and educate patients
- Completed EKGs
- Apply holter monitors
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Travel with physician
- Proficient in EPIC
- Collected and documented patient medical information such as blood pressure and weight.
- Schedule appointments
- Daily administrative duties
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
Registered Medical Assistant
WakeMed Health & Hospitals
12.2011 - 10.2013
- Perform vitals
- Triage patients
- Set up for in-office procedures
- Assist the surgeon with procedures
- Remove staples and/or sutures
- Put in orders for the physicians
- Electronic charting
- Check in and out patients
- Schedule appointments and surgeries
- Scan documents
- Answer the phone
- Daily administrative duties
- General Surgery
Registered Medical Assistant/Cardiac Tech
Triangle Heart Associates
07.2007 - 12.2011
- Set up and operate cardiovascular treadmill tests
- Hook up holter monitors
- Perform EKGs
- Perform vitals
- Assist patients
- Electronic charting
- Scan documents
- Answer the phone
- Daily administrative duties
Registered Medical Assistant
SmartCare Family Medical Centers
09.2006 - 11.2006
- Administer injections
- Perform urinalysis and lab tests
- Perform vitals
- Triage patients
- Billing and Coding
- Called in prescriptions
- Check in and out patients
- Answer the phone
- Daily administrative operations
Medical Assistant Intern
University Family Physicians Internship
11.2005 - 12.2005
- Assist physicians with procedures
- Perform EKGs
- Ear irrigations
- Perform urinalysis and lab tests
- Perform vitals
- Triage patients
- Used MD software for charting and scheduling appointments
- Scan and type documents for medical records
Proof Operator
Bank of America Gateway Center
01.2004 - 06.2004
- Place bank slips into machine that encodes bank information
- Encode serial, account, and bank numbers on deposit slips and checks
- Cleaned and replaced equipment
Education
CPR Certified -
American Heart Association
Certificate - Occupational Skills Training/Banking
Goodwill Industries of the Southern Piedmont
Registered Medical Assistant
American Medical Technologists
Charlotte, NC01-2006
Diploma - Medical Assisting
Medical Careers Institute at ECPI College of Technology
12.2005
Skills
- Administer injections
- Triage patients
- Take vital signs
- Proficient in EMR
- Proficient in data entry
- Proficient in operating the front desk
- CPR Certified
- Immunization administration
- HIPAA compliance
- Inventory and supply management
- Laboratory specimen collection
- Clinical documentation
- Patient scheduling
- Phlebotomy
- Medication administration
- Patient-focused care
- Wound care assistance
- Emergency response preparedness
- Medical terminology proficiency
- Compassionate
- Customer service
- Maintaining confidentiality
Timeline
Registered Medical Assistant
WakeMed Health and Hospitals
07.2022 - Current
Registered Medical Assistant
WakeMed Health & Hospitals
10.2013 - 07.2022
Registered Medical Assistant
WakeMed Health & Hospitals
12.2011 - 10.2013
Registered Medical Assistant/Cardiac Tech
Triangle Heart Associates
07.2007 - 12.2011
Registered Medical Assistant
SmartCare Family Medical Centers
09.2006 - 11.2006
Medical Assistant Intern
University Family Physicians Internship
11.2005 - 12.2005
Proof Operator
Bank of America Gateway Center
01.2004 - 06.2004
Diploma - Medical Assisting
Medical Careers Institute at ECPI College of Technology
CPR Certified -
American Heart Association
Certificate - Occupational Skills Training/Banking
Goodwill Industries of the Southern Piedmont
Registered Medical Assistant
American Medical Technologists
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