Azia Smith
Melbourne,FL
Summary
As a Registered Medical Assistant with a goal to excel in all aspects of the role, whether working independently or as part of a team. Demonstrated track record of consistently delivering exceptional performance. Skilled at multitasking and efficiently managing workloads without constant supervision. Attention to detail and strong medical background make an asset in any deadline-driven environment. Eager to contribute team-building skills to enhance organizational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Orlando Health
2022.05 - Current
- Assists patients and families with preparation for examination.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Assist physician or APP during examination and procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared lab specimens for diagnostic evaluation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Obtained client medical history, medication information, symptoms, and allergies.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Front Office Assistant
Medfast urgent care
2022.01 - 2022.05
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintain a professional and welcoming environment for clients, contributing to an overall positive experience.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Facilitated communication between patients and healthcare professionals to ensure timely and accurate information exchange.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Increased patient satisfaction, managing insurance verifications and addressing billing inquiries professionally and promptly.
- Completed clerical duties and tasks for clinic administration.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Home Health Aid
Health First
2019.05 - 2021.01
- Light housekeeping assignments including washing dishes, doing clothing, and changing bed material
- Buying groceries
- Dinner readiness and serving
- Moving patients to and from specialist's visits
- Observing and recording patient data
- Helping with clinical errands, for example, managing drug and checking vital signs
- Helping patients in utilizing the restroom.
- Preparing meals and assist patient to eat them
- Maintained clean and safe home environment for patients, reducing falls and accidents.
Education
Associate of Science - Medical Assisting
Keiser University
Melbourne, FL06.2022
HS Diploma -
Palm Bay Magnet High School
Plam Bay, FL05.2019
Skills
- Medical Terminology
- Administration
- Laboratory Specimen Collection
- Equipment Sterilization
- Dementia and Alzheimer's knowledge
- Clinical Documentation
- Patient Scheduling
- Basic Life Support (BLS) - American Heart Association.
- Procedure Assistance
- Simple dressings
- Vital signs monitoring
- Administer injections
Certification
- Registered Medical Assistant (RMA) - American Registry of Medical Assistants (ARMA).
- Basic Life Support (BLS) - American Heart Association.
References
Available upon request.
Timeline
Registered Medical Assistant
Orlando Health
2022.05 - Current
Front Office Assistant
Medfast urgent care
2022.01 - 2022.05
Home Health Aid
Health First
2019.05 - 2021.01
Associate of Science - Medical Assisting
Keiser University
HS Diploma -
Palm Bay Magnet High School
- Registered Medical Assistant (RMA) - American Registry of Medical Assistants (ARMA).
- Basic Life Support (BLS) - American Heart Association.
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