Workings with hands and fixing things
Jenica Twete
Bismarck
Summary
- Proven leader and adept problem-solver
- Fostering team motivation and enhancing customer satisfaction
- Led to notable improvements in service quality and operational efficiency
- Skilled in both team leadership and creative problem-solving
- Consistently prioritize continuous improvement and workplace safety
- Energetic and dependable, possessing strong organizational and communication skills
- Well-versed in operational procedures and team management
- Solid background in conflict resolution and task delegation
- Capable of driving team performance to achieve operational efficiency and customer satisfaction
Overview
4
4
years of professional experience
Work History
Cybersecurity Intern
MDU Resources
Bismarck, ND
03.2026 - Current
- Conducting vulnerability assessments to identify security weaknesses in systems and
networks - Assisting in developing and implementing cybersecurity policies and procedures to enhance
data protection - Monitoring security alerts and responding to incidents, ensuring timely resolution of
potential threats - Collaborating with team members to perform risk assessments, improving overall security
posture - Supporting training initiatives for staff on cybersecurity best practices and awareness
programs - Analyzing security logs using SIEM tools to detect suspicious activities and mitigate risks
effectively
EIT, Finance, and Compliance Intern
MDU Resources
Bismarck, ND
10.2025 - 03.2026
- Conducts audits to ensure adherence to regulatory requirements and internal standards.
- Maintains accurate documentation of compliance activities and findings for reporting
purposes. - Creates easily accessible digital filing systems for important documents pertaining to
regulatory guidelines and internal policies. - Participates in quarterly reviews of company processes and controls, facilitating continuous
improvement efforts.
Shift Supervisor
Crumbl
Bismarck, ND
05.2022 - 01.2026
- Trained new employees and delegate daily tasks and responsibilities
Maintained accuracy in financial transactions and minimizing discrepancies in daily
reconciliations - Helped store management meet standards of service and quality in daily operations
- Responded to and resolved customer questions and concerns on a daily basis
- Provided ongoing support to employees during challenging situations
- Offered guidance on problem-solving techniques for improved efficiency outcomes
Education
Bachelor - Cybersecurity
Bismarck State College
Bismarck, ND05-2027
Skills
- Employee training
- Workplace safety
- Customer-oriented
- Continuous improvement
- Team leadership
- Positive attitude
- Team motivation
- Creative problem solving
- Python
- JavaScript
Awards
- President's Award for Educational Excellence in Elementary, Middle, and High school
- John Phillip Sousa Award for displaying Leadership, Loyalty, Cooperation, and Dedication in Music
- ND All-State Band Member in 2019, 2020, 2023, and 2024
- NHS Three Year Inductee
- Valedictorian
- Saber Award in 2022 in Concert Band (voted on by peers in class for who deserves it the most)
Interests
Volunteering
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Tech enthusiast
Passionate about exploring the latest advancements and innovations
Coding and Programming
Quote
First, think. Second, believe. Third, dream. Finally, dare.
Walt Disney
Timeline
Cybersecurity Intern
MDU Resources
03.2026 - Current
EIT, Finance, and Compliance Intern
MDU Resources
10.2025 - 03.2026
Shift Supervisor
Crumbl
05.2022 - 01.2026
Bachelor - Cybersecurity
Bismarck State College