Workings with hands and fixing things
Jenica Twete
Bismarck
Summary
- Proven leader and adept problem-solver
- Fostering team motivation and enhancing customer satisfaction
- Led to notable improvements in service quality and operational efficiency
- Skilled in both team leadership and creative problem-solving
- Consistently prioritize continuous improvement and workplace safety
- Energetic and dependable, possessing strong organizational and communication skills
- Well-versed in operational procedures and team management
- Solid background in conflict resolution and task delegation
- Capable of driving team performance to achieve operational efficiency and customer satisfaction
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Crumbl
05.2022 - Current
- Trains new employees and delegate daily tasks and responsibilities
Maintaining accuracy in financial transactions and minimizing discrepancies in daily
reconciliations - Help store management meet standards of service and quality in daily operations
- Respond to and resolve customer questions and concerns on a daily basis
- Provide ongoing support to employees during challenging situations
- Offer guidance on problem-solving techniques for improved efficiency outcomes
Education
Bachelor - Cybersecurity
Bismarck State College
Bismarck, ND05-2027
Skills
- Employee training
- Workplace safety
- Customer-oriented
- Continuous improvement
- Team leadership
- Positive attitude
- Team motivation
- Creative problem solving
- Python
- JavaScript
Awards
- President's Award for Educational Excellence in Elementary, Middle, and High school
- John Phillip Sousa Award for displaying Leadership, Loyalty, Cooperation, and Dedication in Music
- ND All-State Band Member in 2019, 2020, 2023, and 2024
- NHS Three Year Inductee
- Valedictorian
- Saber Award in 2022 in Concert Band (voted on by peers in class for who deserves it the most)
Interests
Volunteering
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Tech enthusiast
Passionate about exploring the latest advancements and innovations
Coding and Programming
Quote
First, think. Second, believe. Third, dream. Finally, dare.
Walt Disney
Timeline
Shift Supervisor
Crumbl
05.2022 - Current
Bachelor - Cybersecurity
Bismarck State College
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