Jenice Romero
Miami
Summary
Motivated Server and Bartender with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Able to adapt to high-volume conditions while maintaining excellent memory retention and organization throughout restaurant and bar top.
Overview
4
4
years of professional experience
Work History
Server, Bartender
Flanigan's Seafood Bar and Grill
11.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Sales Associate
Romero & Inc.
08.2020 - 11.2021
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Arts - CRIMINAL JUSTICE
Florida International University
04.2024
Skills
- Customer Service
- Multi-tasking
- Adaptability
- Flexibility
- Sales
- Strong Work Ethic
- Memory retention
- Exceptional customer service
Timeline
Server, Bartender
Flanigan's Seafood Bar and Grill
11.2021 - Current
Sales Associate
Romero & Inc.
08.2020 - 11.2021
Bachelor of Arts - CRIMINAL JUSTICE
Florida International University
Similar Profiles
David HeatonDavid Heaton
Kitchen Manager at Flanigan's Seafood Bar and GrillKitchen Manager at Flanigan's Seafood Bar and Grill
Nadia HernandezNadia Hernandez
Restaurant Hostess at Flanigan's Seafood Bar and GrillRestaurant Hostess at Flanigan's Seafood Bar and Grill
Amanda OtiAmanda Oti
Server/Bartender at Flanigan's Seafood Bar and GrillServer/Bartender at Flanigan's Seafood Bar and Grill