Jenie Jaimes Martinez
Elgin,USA
Summary
Results-driven sales and customer service professional with experience in automotive sales, client relationship management, and high-volume customer environments. Skilled in prospecting, upselling, CRM systems, and building long-term customer relationships. Bilingual communicator with strong interpersonal and persuasion skills seeking to leverage sales expertise into a Marketing role within an insurance sales organization.
Overview
8
8
years of professional experience
Work History
Automotive Sales Consultant
Onion Creek Volkswagen
2024.10 - 2025.01
- Consistently exceeded monthly sales targets by XX% through effective prospecting, negotiation, and closing techniques
- Built and maintained a strong client base through exceptional customer service, resulting in a high rate of repeat business
- Collaborated with the finance department to secure competitive financing options for customers, resulting in increased sales volume
- Utilized CRM software to track leads, manage customer interactions, and follow up on inquiries in a timely manner
- Assisted customers with trade-in evaluations by conducting comprehensive appraisals of their vehicles' condition and market value
- Managed paperwork accurately during each sale transaction including contracts, loan applications, title transfers etc
- Established rapport with clients through active listening skills which resulted in better understanding of their needs
- Consistently achieved high customer satisfaction ratings by providing personalized attention and delivering exceptional service
- Generated Leads through social media, referrals, cold calls and networking.
Childcare
In House Child Care
2018.03 - Current
- Supervised and cared for children ranging in age from infants to school-age, ensuring their safety and well-being
- Planned and implemented age-appropriate activities to promote physical, social, emotional, and cognitive development
- Maintained a clean and organized environment by regularly sanitizing toys, equipment, and play areas
- Established positive relationships with parents/guardians through effective communication and regular updates on child's progress
- Assisted with meal preparation and feeding according to dietary guidelines provided by parents/guardians
- Collaborated with other childcare staff members to ensure smooth transitions between activities throughout the day
- Demonstrated flexibility in adapting caregiving techniques based on each child's unique personality traits or learning styles
- Communicated effectively with children using age-appropriate language and active listening skills to understand their needs/wants
- Demonstrated patience and understanding when dealing with challenging behaviors or emotional outbursts from children in my care
Caregiver
In house elderly care
2024.03 - 2024.06
- Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well-being
- Assisted with daily activities such as bathing, dressing, grooming, and medication management
- Monitored vital signs and promptly reported any changes or concerns to healthcare professionals
- Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
- Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation
- Managed medical appointments and transportation arrangements for clients as needed
- Collaborated with healthcare professionals, family members, and other caregivers to ensure continuity of care
- Administered medications accurately following prescribed dosages under the supervision of a nurse or doctor
- Assisted with physical therapy exercises as directed by healthcare professionals
Bartender/Server
Dos Salsas • Restaurant & Lounge
2020.01 - 2022.01
- Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Adhered to all food safety regulations to ensure the health and well-being of customers
- Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
- Implemented upselling techniques resulting in an increase in average check size by XX%
- Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
- Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
Education
Some College - Pre-Nursing
Angelo State University
San Angelo, TX01.2020
Skills
Teachable
Interpersonal
Oral and written communication skills
Multitasking skills
Sales Experience
Advertising
Problem solving
Team Player
Adaptability
Bilingual
Conflict Management
Timeline
Automotive Sales Consultant
Onion Creek Volkswagen
2024.10 - 2025.01
Caregiver
In house elderly care
2024.03 - 2024.06
Bartender/Server
Dos Salsas • Restaurant & Lounge
2020.01 - 2022.01
Childcare
In House Child Care
2018.03 - Current
Some College - Pre-Nursing
Angelo State University