Araly Sotelo
Las Vegas
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Auto Sales Consultant
Towbin Dodge
08.2023 - Current
- Facilitated smooth delivery of purchased vehicles by coordinating with detailing teams and ensuring all necessary paperwork was completed promptly
- Prioritized helping customers over completing other routine tasks in store
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services
- Engaged in friendly conversation with customer to better uncover individual needs.
Restaurant Hostess
BRERA Ristorante
06.2023 - 08.2023
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
- Assisted customers with delivering orders, carrying additional trays and helping dish out items
- Accommodated special seating requests for guests to enhance satisfaction
- Opened and closed seating sections according to volume of guests.
Waitress
Pampas Steakhouse
10.2022 - 08.2023
- Provided recommendations on menu items and upsold food and drinks to increase sales
- Supervised set up of banquet food stations and coordinated service to multiple dining areas
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests
- Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
Cocktail Server
El Cortez Hotel Casino
02.2022 - 10.2022
- Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave
- Communicated with guests to record orders and assess needs
- Improved inventory management by consistently tracking stock levels and communicating shortages to supervisors in a timely manner
- Played a key role in staff training, sharing knowledge of drink recipes and service techniques with newly-hired team members to ensure consistently high-quality customer experiences.
Cocktail Server
Bellagio Hotel And Casino
07.2021 - 02.2022
- Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
- Answered customers' questions, recommended items, and recorded order information.
Housekeeping Room Attendant
Bellagio Hotel and Casino
03.2020 - 02.2021
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Made recommendations for improvements in processes or procedures based on personal observations and feedback from guests
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap
- Engaged with guests on room requirements and amenities to promote overall satisfaction
- Responded to requests from patrons for linens and toiletries.
Education
Registered Dental Assistant Dental Assisting -
Northwest Career College
Las Vegas, NV05.2019
High School Diploma -
Las Vegas High School
Las Vegas, NV06.2016
Skills
- Effective Listening
- Sales Promotions
- Relationship Building
- Teachable
- Detail Oriented
- Personable
- Bilingual with Spanish
References
- Jose Hernandez, (702) 659-1887
- Arlene Rosas, (725) 256-1332
- Arturo Martinez, (702) 755-9226
Languages
Spanish
Native or Bilingual
Timeline
Auto Sales Consultant
Towbin Dodge
08.2023 - Current
Restaurant Hostess
BRERA Ristorante
06.2023 - 08.2023
Waitress
Pampas Steakhouse
10.2022 - 08.2023
Cocktail Server
El Cortez Hotel Casino
02.2022 - 10.2022
Cocktail Server
Bellagio Hotel And Casino
07.2021 - 02.2022
Housekeeping Room Attendant
Bellagio Hotel and Casino
03.2020 - 02.2021
Registered Dental Assistant Dental Assisting -
Northwest Career College
High School Diploma -
Las Vegas High School
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