Keelan Jones
Duluth,GA
Summary
Dynamic and results-driven Sales Consultant with proven success in Automotive and Cellular Consumer Sales. Acquiring skills such as Active Listening, Customer relationship management, and lead conversion. Experienced in identifying customer needs, building lasting client relationships, and consistently achieving and exceeding sales, revenue, and profit goals. Recognized for exceptional communication, persuasive sales techniques, adaptability, and a commitment to delivering outstanding customer experiences. Proficient in CRM systems and skilled in managing both inbound and outbound sales opportunities. A proactive, reliable, and goal-oriented professional with strong problem-solving, administrative, and time-management abilities. Quick to learn new systems, products, and processes while contributing positively to team performance and organizational growth.
Overview
7
7
years of professional experience
Work History
Auto Sales Consultant
Hendrick Automotive Group
06.2025 - Current
- Managed lead pipeline in CRM systems to maintain customer engagement and advance sales opportunities.
- Qualified prospective customer leads and followed through with timely outreach.
- Adjusted sales approach to match changing customer needs and preferences for individualized service.
- Oversaw communication across phone, email, and online chat to deliver prompt responses to inquiries.
- Coordinated appointment scheduling with interested customers based on availability.
- Managed the full consultative sales cycle, from prospecting and needs discovery through product presentation, negotiation, objection handling, and closing.
Mobile Sales Expert
T-Mobile
06.2023 - 06.2025
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Maintained current knowledge of evolving changes and products in marketplace.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Ramp Agent
Southwest Airlines
05.2022 - 03.2023
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over multiple daily flights.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Assistant Store Manager
Cecil Whittakers Pizza
01.2021 - 04.2022
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed and implemented strategies to increase sales and profitability.
- Oversaw balancing of cash registers, and register transactions.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Cook Shift Leader
Sonic Drive-In
06.2019 - 01.2021
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Trained and supervised cooking staff to expertly meet daily needs.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
High School Diploma -
Hazelwood Central High School
Florissant, MO05.2021
Skills
- Lead Qualification
- CRM Pipeline Management
- Negotiation
- Active listening
- Value-Based Selling
- Quota Attainment
- Product presentation
- Discovery and Needs Analysis
- Objection Handling
- Deal Conversion
- Inbound Sales
- Outbound Prospecting
- Client Retention and Relationship Management
Timeline
Auto Sales Consultant
Hendrick Automotive Group
06.2025 - Current
Mobile Sales Expert
T-Mobile
06.2023 - 06.2025
Ramp Agent
Southwest Airlines
05.2022 - 03.2023
Assistant Store Manager
Cecil Whittakers Pizza
01.2021 - 04.2022
Cook Shift Leader
Sonic Drive-In
06.2019 - 01.2021
High School Diploma -
Hazelwood Central High School